SLStephen Letlhage
@stephenletlhage
IT professional specializing in support, networking, softwares and GIS data management.
BotswanaWhat I'm looking for
I am an IT professional with hands-on experience in IT support, network management, and GIS/mapping operations. I have maintained hardware and software systems, administered user accounts and biometric systems, and implemented IT security policies.
My field and office roles include using Trimble T10 tablets and ArcGIS for mapping, managing small networks and servers, and troubleshooting hardware, software, and network issues. I have supported printers, UPS systems, and network dish installations.
I hold a BSc (Honours) in Computing (Software Engineering) and a Professional Diploma (Honours) in Computing, complemented by certifications including NIIT Networked Desktop Specialist and Cisco CCNA v7 coursework. I have experience coding and processing survey data with quality assurance responsibilities.
I approach work with attention to detail, strong problem-solving skills, and a collaborative mindset, ready to contribute to IT support, network operations, or GIS-focused teams.
Experience
Work history, roles, and key accomplishments
SBTemporary Coder
Statistics Botswana
May 2022 - Apr 2023 (11 months)
Coded and processed survey data using standardized coding frameworks and performed data reconciliation and quality assurance checks to improve dataset accuracy.
SBGIS Mapping Agent
Statistics Botswana
Feb 2019 - Apr 2022 (3 years 2 months)
Conducted field mapping and spatial data capture using Trimble T10 tablets and ArcGIS, and troubleshot field equipment and software to ensure data quality and collection continuity.
IT Officer
Department of Surveys and Mapping
Jan 2015 - May 2015 (4 months)
Managed small networks and servers, implemented IT security policies and user access controls, administered biometric clocking systems, and provided technical support to reduce downtime and enforce access protocols.
IT Support Technician
Bytes Technology Group
Jan 2010 - Present (16 years)
Performed computer maintenance, hardware/software installation and configuration, and printer/UPS upkeep while supporting network dish installation and basic network configuration to improve uptime and user productivity.
Education
Degrees, certifications, and relevant coursework
BUBotho University
Bachelor of Science (Honours), Software Engineering
2020 - 2021
Completed a BSc (Honours) in Computing with a focus on Software Engineering, covering software development and engineering principles.
BUBotho University
Professional Diploma (Honours) in Computing, Computing
2012 - 2015
Completed a Professional Diploma (Honours) in Computing with coursework in computing fundamentals and applied IT.
NIIT
Advanced Certificate in Information Technology, Information Technology
2009 - 2009
Completed an Advanced Certificate in Information Technology specializing as a Networked Desktop Specialist.
Tech stack
Software and tools used professionally
Availability
Location
BotswanaAuthorized to work in
United States
Canada
Australia
South Africa
Belgium
Denmark
NamibiaSalary expectations
Job categories
Skills
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