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@stephaniezacharuk
Results-driven operations and partnerships leader with expertise in supply chain management and team
As a dedicated and results-oriented professional, I have built a career on driving operational excellence and fostering strategic partnerships. My journey began in customer-facing roles, where I honed my ability to resolve issues and enhance customer satisfaction. Transitioning into operations, I leveraged these skills to improve efficiency and reduce costs, earning rapid promotions and taking on leadership roles that allowed me to shape organizational processes and culture.
In my current role as Head of Operations & Partnerships at Stork Exchange, I have been instrumental in scaling the company from its inception. I developed and implemented strategic plans that doubled revenue, established key industry partnerships, and built a high-performing team. My ability to balance strategic vision with hands-on execution has been pivotal in positioning Stork Exchange as a leader in the baby goods market.
Throughout my career, I have consistently demonstrated my capacity to lead, innovate, and deliver results. I thrive in dynamic environments where I can apply my problem-solving skills and collaborative approach to drive growth and success. My passion for operational excellence and my commitment to fostering strong relationships make me a valuable asset to any organization.
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Work history, roles, and key accomplishments
Stork Exchange
Jul 2021 - Present (4 years 4 months)
As the first hire at Stork Exchange, I led operations and partnerships, transforming the company from concept to a thriving baby goods enterprise. I developed strategic plans that doubled revenue, secured high-quality inventory, and established key industry partnerships, enhancing brand recognition and customer loyalty.
2ULaundry
May 2019 - Nov 2020 (1 year 6 months)
Led logistics projects to improve operational efficiency at 2ULaundry. I managed a team of Dispatch Coordinators, maintained oversight of field personnel, and fostered driver relations, resulting in improved team performance and on-time delivery rates.
SoulCycle
Oct 2016 - Jan 2018 (1 year 3 months)
As a Key Holder at SoulCycle, I trained staff, resolved customer issues, and drove sales targets. My efforts contributed to improved customer satisfaction and loyalty, while collaborating with leadership to enhance managerial processes.
Corbin Dental
Feb 2016 - Sep 2016 (7 months)
Managed front desk operations at Corbin Dental, ensuring efficient appointment scheduling and seamless communication. My organizational skills improved clinic flow and patient satisfaction.
Degrees, certifications, and relevant coursework
Technical Degree, Emergency Medical Services
2016 - 2017
Completed a technical degree in Emergency Medical Services, gaining essential skills and knowledge required for emergency medical situations.
High School Diploma, General Education
2009 - 2013
Achieved a High School Diploma, completing a comprehensive curriculum that prepared me for further education and career opportunities.
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