Stephanie Wangari

I am an organized and efficient customer support representative with three years of experience in customer service and artificial intelligence. My journey has equipped me with the skills to respond promptly to customer inquiries across various channels, ensuring satisfaction and maintaining solid relationships. I thrive in fast-paced environments and am excited to leverage my leadership experience and operational knowledge to contribute effectively to a team.

At Teleperformance, I have honed my abilities in managing customer interactions, handling complaints, and providing professional support. My role involves not only responding to inquiries but also analyzing customer service processes to enhance efficiency. I take pride in my ability to maintain a positive and empathetic attitude while assisting customers, which has been crucial in resolving issues and fostering loyalty.

Previously, at Samasource Kenya, I further developed my skills in communication and problem-solving. I believe that my dedication to improving customer service and my proactive approach to feedback will be valuable assets to any organization. I am eager to continue my professional growth in a dynamic environment that values customer satisfaction and operational excellence.