Stephanie Summers

Currently working as a Mortgage Customer Service Advisor, handling inbound and outbound calls. Assisting customers, solicitors, and brokers with mortgage inquiries, including payments, overpayments, and redemptions.

Worked as a Personal Care Assistant, ensuring high standards of hygiene and personal care for residents. Promoted resident choice and maintained dignity and respect at all times.

Worked in the Bereavement Support Department, assisting loved ones, solicitors, and doctors with deceased customer accounts. Issued date of death letters, closed accounts, and managed financial figures.

Worked as an Attendance Allowance Advisor, handling inbound calls regarding attendance allowance inquiries. Managed updates for bank details, addresses, payment inquiries, and complaints.

Performed cleaning and maintenance duties for a large factory, including running the canteen and maintaining cleanliness throughout the facility. Ensured all areas, including toilets and warehouses, were spotless.

Worked night shifts as a Care Assistant, assisting residents with personal care, preparing for bed, and conducting regular pad checks. Updated changes and checked on residents throughout the night.

Provided door-to-door care for individuals with complex disabilities, assisting them in their homes and in a care home setting. Helped with cleaning, meals, personal care, and appointments.

Provided personal care for individuals, ensuring a holistic approach and promoting comfort and happiness. Assisted with personal hygiene, dressing, catheter care, and mobility.

Worked as a Care Assistant providing door-to-door care, helping individuals live independently in their homes. Assisted with meals, shopping, medication, personal care, and household tasks.

Built relationships with residents, providing personal care and ensuring their safety and well-being. Assisted with meals, personal hygiene, catheter care, and stoma care.