Stephanie Steiner-Otoo

Serve as primary point of contact for B2B partners, managing high-volume communications and timely responses across product, orders ($50K+), and account updates. Collaborate with marketing, sales, and logistics teams to support launches and maintain accurate product/account data in Excel while applying luxury product knowledge to written communications.

Managed high-value Cartier accounts, including department stores and Gucci outlet stores, with orders exceeding $100K annually. Tracked product movement and timelines across domestic and international teams and partnered with portfolio and credit teams to release large orders, providing high-touch client communications for warranty claims, repairs, and product details.

Proofread, edited, and quality-checked branded editorial and commerce content across multiple lifestyle and entertainment verticals to ensure accuracy, consistent voice, and alignment with editorial and SEO standards. Supported digital publishing workflows by formatting and tagging stories in internal systems, and conducted interviews (including Law Roach) by recording and transcribing content for

Oversaw $5K–$20K budgets and executed 8+ major DEI events with 200–500 attendees, managing logistics, contracts, advertising, donor relationships, and communication with senior leadership and cross-department partners. Produced presentation decks, scripts, and promotional materials (digital and print) to support event marketing and campus-wide engagement.

Created and distributed recurring newsletters and outbound communications to drive engagement and retention across campus organizations. Monitored participation and engagement insights to refine messaging, improve attendance, and inform future content and outreach strategies.

Earned a bachelor's degree in Communication with a concentration in Journalism. Completed a minor in Women & Gender Studies.