Stephanie Rodriguez
@stephanierodriguez2
Operations and ERP analyst optimizing processes with Dynamics expertise.
What I'm looking for
I am an Operations and ERP Analyst with hands-on experience supporting business processes using Microsoft Dynamics GP and Microsoft Dynamics 365 Business Central. I focus on process optimization, acceptance testing, and data-driven improvements that increase operational accuracy and efficiency.
At SINCA I supported internal and client ERP operations, performed acceptance testing to ensure data accuracy before production, and documented workflows to streamline internal efficiency. I collaborated closely with finance and operations teams to deliver functional support and issue analysis for ERP modules.
Previously, as a Junior Sales Manager and Junior Production Manager, I analyzed sales performance, standardized sales follow-up processes to improve customer retention, and managed production planning to meet tight deadlines. These roles strengthened my cross-functional coordination skills and my ability to align supply, demand, and inventory needs.
I am detail-oriented, organized, and comfortable working independently in remote settings while pursuing an MBA. I bring advanced Excel abilities, strong analytical thinking, and a commitment to improving processes through clear documentation and collaborative problem solving.
Experience
Work history, roles, and key accomplishments
Junior ERP Consultant
SINCA Soluciones Integrales de Negocios, C.A.
Aug 2022 - Present (3 years 5 months)
Supported internal and client ERP operations using Microsoft Dynamics GP and Dynamics 365 Business Central, performed acceptance testing to ensure system stability and improved ERP workflows to increase efficiency.
Junior Sales Manager
Inversiones C.M. & K., C.A.
Jan 2021 - Aug 2022 (1 year 7 months)
Analyzed sales performance and market trends to support pricing and operational decisions and standardized sales and follow-up processes to improve customer retention.
Junior Production Manager
Corporación Aibel, C.A.
Aug 2019 - Dec 2020 (1 year 4 months)
Managed production planning and execution to meet deadlines, organized production schedules and resources to improve workflow efficiency and maintain quality consistency.
Education
Degrees, certifications, and relevant coursework
Instituto de Estudios Superiores de Administración (IESA)
Master in Business Administration, Business Administration
2024 -
Pursuing a Master in Business Administration (MBA) focused on advanced management and operations topics.
Universidad Metropolitana de Caracas
Bachelor's Degree, Production Engineering
2016 - 2022
Completed a Bachelor's Degree in Production Engineering with coursework and projects related to production planning and operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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