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Irene Conde

@ireneconde

Quality Supervisor at Express Cross Border Logistics, tracking operational KPIs and turning findings into process improvements.

Venezuela

Message

What I'm looking for

I’m interested in continuing to develop in Business Intelligence and data solutions in the Microsoft ecosystem.

At Express Cross Border Logistics, I coordinate daily operations and track operational KPIs to identify trends, deviations, and opportunities for improvement. I also develop and update standard operating procedures and management reports.

Across roles at Banesco, Pentech Ingenieros, and Petróleos de Venezuela (PDVSA), I analyzed and improved processes, followed performance indicators, and supported industrial project planning and control. I’m interested in continuing to develop in Business Intelligence and data solutions in the Microsoft ecosystem.

Experience

Work history, roles, and key accomplishments

Current

Quality Supervisor

Current

Express Cross Border Logistics

Jan 2023 - Present (3 years 8 months)

Coordinates daily operations and teams, ensuring productivity, quality, and service goals. Analyzes operational KPIs, develops SOPs, and implements corrective actions.

KPIs Data Analysis SOPs Root Cause Analysis Corrective Actions Reporting Operations Quality Logistics

Quality Control Inspector

Rexnord

Jan 2022 - Jan 2023 (1 year)

Inspected manufacturing processes and analyzed quality results to detect defects and improvement opportunities. Monitored quality indicators and supported production in resolving technical issues.

Quality Control Inspections Data Analysis Continuous Improvement defect reduction

Process Engineer

Banesco

Jan 2016 - Jan 2018 (2 years)

Analyzed and redesigned processes to increase operational efficiency and support data-driven decisions. Developed process maps, procedures, and technical documentation, and tracked KPIs.

Process Improvement Process Mapping KPIs Technical Documentation Standardization

Senior Process Engineer

Pentech Ingenieros

Jan 2013 - Jan 2016 (3 years)

Coordinated process engineering projects and optimization of industrial operations. Analyzed productivity, planned activities, and managed technical documentation and procedures.

Process Engineering Project Coordination Productivity Analysis Continuous Improvement Technical Documentation

Safety & Process Engineer

Unknown

Jan 2012 - Jan 2013 (1 year)

Optimized industrial processes, managed operational risks, and implemented technical procedures. Monitored safety and quality indicators.

Process Optimization Risk Management Safety Quality Technical Procedures

Risk & Continuous Improvement Analyst

Empresas Polar

Jan 2012 - Dec 2012 (11 months)

Evaluated processes and indicators to identify improvement opportunities and actions for operational efficiency.

Risk Analysis Continuous Improvement Process Evaluation KPIs

Project Planning & Control Engineer

Petróleos de Venezuela (PDVSA)

Jan 2009 - Dec 2011 (2 years 11 months)

Planned and controlled industrial projects, resources, costs, and performance indicators. Prepared technical reports and coordinated multidisciplinary teams for activity tracking.

Project Planning Cost Control KPIs Technical Reporting Team Coordination