Stephanie Milota
@stephaniemilota
Compliance and financial services professional with 12+ years in regulatory relations and risk management.
What I'm looking for
I am a detail-oriented compliance and financial services professional with over 12 years of experience in regulatory relations, risk management, and enterprise oversight within the banking industry.
I have extensive experience drafting and reviewing customer complaint summaries and formal responses, conducting legal and regulatory research, and resolving complex escalations in alignment with risk and legal guidelines.
I coordinate cross-functionally with legal, compliance, finance, and business stakeholders to drive process improvements, ensure documentation accuracy, and maintain audit readiness.
I consistently bring analytical rigor, strong communication, and a focus on operational efficiency to high-volume environments and am seeking to leverage these strengths in a new role.
Experience
Work history, roles, and key accomplishments
Contract Coordinator
Dahl Consulting
May 2025 - Jul 2025 (2 months)
Reviewed contract requests, maintained accurate tracking in internal systems, and engaged stakeholders to correct deficiencies and streamline approvals during a short-term contract engagement.
Drafted and reviewed regulatory-compliant customer complaint summaries and coordinated with legal, compliance, and business units to resolve escalated commercial and private label account issues.
Managed and documented interactions with customers, third parties, and attorneys to ensure thorough case resolution and trained colleagues on compliance and documentation accuracy.
Delivered research-driven customer solutions by reviewing financial agreements and account data to resolve inquiries and mentored peers on resolution and compliance processes.
Investigated transactions and potential fraud using policy-aligned risk mitigation strategies while maintaining accurate records and compliance with legal standards.
Education
Degrees, certifications, and relevant coursework
Minnesota School of Business
Bachelor's Degree, Paralegal Studies
Grade: 3.65 GPA
Completed a Bachelor's degree in Paralegal Studies with a 3.65 GPA, focusing on legal documentation and compliance-related coursework.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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