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@stephanieeweni
Organized administrative professional skilled in customer service, call center, and data entry.
I am a detail-oriented administrative professional with hands-on experience in call center operations, office support, and data entry. I consistently handle high-volume inbound calls, coordinate timely service responses, and maintain accurate records using CRM tools.
My background includes remote and in-person roles where I improved office workflows, managed schedules, and supported cross-functional teams to enhance customer satisfaction. I have experience with HubSpot, Salesforce, Zendesk, Microsoft Office, and basic data visualization, and I apply strong problem-solving and communication skills to every task.
I am committed to reliable, empathetic service delivery and continuous improvement, demonstrated through roles in public administration, healthcare data entry, and community service leadership where I maintained financial records and supported program implementation.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
24 Hour Towing and Roadside Assistance
Apr 2025 - Nov 2025 (7 months)
Handled 50+ inbound/outbound calls daily for towing and roadside assistance, logged requests in Logical CRM/Towingwiz, coordinated dispatch with service partners, and resolved customer complaints to maintain high satisfaction.
Freedom of Information Act Community Development Service
Jul 2024 - Jan 2025 (6 months)
Managed financial records and budgets, monitored expenditures, coordinated fundraising, and prepared financial reports to ensure transparency and support community development projects.
Ministry of Trade, Industry, and Investment
Mar 2024 - Jan 2025 (10 months)
Managed reception duties, directed calls and emails to departments, organized staff schedules and appointment logs, and maintained visitor records to optimize office operations.
Bayelsa Health Insurance Scheme
Nov 2024 - Dec 2024 (1 month)
Entered and verified large volumes of client and health plan data, maintained confidentiality of sensitive records, and produced reports to support management reviews and process improvements.
Crane Master Ltd
Feb 2022 - Dec 2022 (10 months)
Coordinated daily office operations, created and maintained electronic and paper filing systems, scheduled meetings, and managed correspondence to ensure efficient administrative support.
Degrees, certifications, and relevant coursework
Bachelor of Science, Public Administration
Grade: Second Class Upper Division
Completed a Bachelor of Science in Public Administration with Second Class Upper Division, focusing on public sector administration and governance.
WASSCE, Secondary Education
Completed West African Senior School Certificate Examinations (WASSCE) at the secondary school level.
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