Stepan Botalov

- Shipped a GPT-powered bot that validates Jira access requests before IT processing, cutting manual back-and-forth to zero.
- Built an automated approval workflow across Jira, Atlassian Assets, and BambooHR, cutting access-approval cycle time by ~60%.
- Integrated HR and IT systems to automate employee onboarding end-to-end, taking provisioning from ~8 manual steps to zero.
- Synced Atlassian Ass

- Built operational automations in Python and n8n, cutting manual processing time by ~40% while improving SLA
adherence.
- Built reusable Python libraries for bulk REST API retrieval, validation, and updates, cutting error rates on 10k+ record operations to near zero.
- Diagnosed production workflow failures using Datadog and SQL, tracing root causes and documenting fixes that
stopped repeat incid

- Developed automation scripts in Python, leveraging Jira REST API to streamline operational and support workflows.
- Built Groovy automations (Scriptrunner) to reduce repetitive manual actions and enforce process consistency.
- Maintained and automated parts of an Atlassian stack deployed via Docker Compose, including configuration and operational tasks.
- Created Grafana dashboards to provide re

-Provided 24/7 technical support for Oracle Retail apps for an Asian retailer with SLA > 95%
-Wrote SQL queries of varying difficulty to extract data from databases
-Wrote SQL procedures to automate daily routines
-Analyzed logs using Splunk/Kibana and on Unix hosts
-Performed data validation and comparison
-Quickly reacted to incidents and localized problems during day and night shifts
-Updated

-Supporting the Geoinformation system
-User workspace setup
-Writing SQL queries
-Creating stored views and mat. views
-Communicating with dev and QA teams
-Logs analyzing
-Regression testing