Open to opportunities

Stefan User

@stefanuser4

Senior operations & project leader. 15+ yrs in complex infrastructure. Remote (UTC-5), AI-driven ops, fluent NL/EN/ES/DE.

Colombia

Message

What I'm looking for

I'm looking for a fully remote operations, project-control or PMO role — full-time or project-based — where I can lead delivery across complex projects. I bring 15+ years in infrastructure and operations, strong project control (schedule, hours, cost, reporting), AI-driven process improvement, and four languages (NL/EN/ES/DE).

I'm a senior operations and project professional with 15+ years in complex civil infrastructure — from site execution to Manager Operations — with a foundation in the Netherlands Marine Corps and Special Forces.

Today I lead cable & pipeline (utilities/K&L) projects at Syntax Infra, coordinating a portfolio of ~50 concurrent projects and a team of 9–10 specialists. I own the control side: schedule, hours and revenue forecasting, cost control and reporting.

Selected highlights: led 50+ teams and projects across the Benelux (project volumes €15M+) at Boskalis; and, as Operations Manager, ran e-commerce operations at €50M annual revenue with a 4+ ROAS.

I combine operational discipline with strong AI integration in operations — from CRM setup and monitoring to process automation. I work fully remote (UTC-5, strong overlap with Europe and the Americas) and operate in Dutch, English, Spanish and German.

I'm open to remote operations, project-control and PMO roles — full-time or project-based.

Experience

Work history, roles, and key accomplishments

Current

Project Lead – Utilities (Cables & Pipelines)

Current

Syntax Infra

Apr 2026 - Present (5 months)

Coordinates a portfolio of ~50 concurrent utility projects and leads a team of 9–10 specialists and consultants. Manages schedule, progress, interfaces, risks, and revenue forecasting, aligning clients and contractors.

Project Management Portfolio Management Stakeholder Management Risk Management Revenue Forecasting Reporting Technical analysis

Operations Manager – Sales & Marketing

YRL Sports

Jan 2024 - Jan 2026 (2 years)

Responsible for e-commerce, sales and marketing operations and day-to-day operational control. Achieved €50M annual revenue and 4+ ROAS through KPI-driven performance management.

Ecommerce Sales Operations Marketing Operations KPI Management Revenue Management ROAS optimization Customer Journey Optimization

Project Lead

Antea Group

Jan 2023 - Jan 2024 (1 year)

Provided project leadership and coordination within civil engineering and infrastructure projects. Controlled planning, progress, quality, and alignment across disciplines and stakeholders.

Project Management Civil Engineering Infrastructure Planning Quality Management Stakeholder Management

Manager Operations

Boskalis Nederland Infra B.V.

Jan 2019 - Jan 2023 (4 years)

Led 50+ teams and projects across the Benelux on complex infrastructure projects with volumes of €15M+. Managed performance, process optimisation, strategic planning, and operational execution.

Operations Management Team Leadership Process Optimization Strategic Planning Performance Management Infrastructure Projects

Laboratory Manager

Boskalis Nederland Infra B.V.

Jan 2016 - Jan 2019 (3 years)

Led multidisciplinary technical teams with full operational responsibility. Ensured quality, compliance, performance reporting, and process optimisation.

Team Leadership Quality Assurance Compliance performance reporting Process Optimization

Project Engineer

Boskalis Nederland Infra B.V.

Jan 2014 - Jan 2016 (2 years)

Managed technical planning and execution of infrastructure projects, coordinating stakeholders and contractors. Controlled budgets, schedules, quality, and project risks.

Project Engineering Technical Planning Budget Management Scheduling Quality Management Risk Management