Stefan Todorovic

I’m a customer-facing support and operations professional with 15+ years of experience helping international clients clarify needs, solve problems, navigate tools and processes, and achieve reliable outcomes.

I’m Top Rated on Upwork with a 100% Job Success Score, 600+ completed projects, and 50+ repeat client relationships. I built that track record through clear written communication, structured problem-solving, strong ownership, and reliable follow-through until each request is resolved.

My strengths include client communication, customer support, project coordination, documentation, onboarding guidance, knowledge-base thinking, escalation readiness, and keeping multiple priorities organized in remote environments. I work independently while collaborating effectively across teams and workflows.

I am comfortable with Google Workspace, Microsoft Office, Slack-style collaboration, Notion-style documentation, AI productivity tools, and learning new software quickly. I am currently seeking remote opportunities in Customer Support, Software Support, Customer Success, Client Services, Operations, and Project Coordination.