Open to opportunities

Stefan Tishev

@stefantishev

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Customer-focused credit controller and payroll specialist with strong technical and data skills.

Bulgaria

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What I'm looking for

I am seeking a challenging, rewarding role where I can apply my credit control, payroll, and technical/data skills, within a collaborative team that values growth.

I am a positive, friendly and motivated professional with experience across customer experience, finance, payroll, technical support, marketing and management. I have proven success communicating with clients and internal teams, managing payroll via platforms, and recovering outstanding debt while meeting objectives.

I bring strong data and technical skills, attention to detail, and the ability to work well both independently and in teams. My background includes remote credit control, payroll processing, technical support, and restaurant management, and I am fluent in English with basic Russian and German.

Experience

Work history, roles, and key accomplishments

Credit Controller

Sutherland

Oct 2023 - Jun 2025 (1 year 8 months)

Managed customer communications and collections for assigned ledger, resolving queries and achieving targets to ensure recovery of outstanding and current debt while maintaining client relationships.

Collections Account Management Negotiation Customer Communications Problem Solving MS Excel CRM

Payroll Specialist

Immedis

Jan 2023 - Jul 2023 (6 months)

Managed payroll processing via the Immedis platform, calculating paychecks, taxes and deductions and liaising with clients and local partners to ensure accurate, timely payments.

Payroll Processing Immedis Platform Data Analysis Attention To Detail Client Communication

Technical Support

Knowhow

Oct 2019 - Aug 2022 (2 years 10 months)

Provided technical support across departments including customer inquiries, parts sourcing, OS reinstalls and minor repairs, improving first-contact resolution and maintaining service levels under pressure.

Technical Support Customer Service Troubleshooting OS Installation Data Management Problem Solving

Assistant Manager

Hotcha

Jul 2017 - Oct 2019 (2 years 3 months)

Oversaw restaurant inventory, staff scheduling and supplier/customer communications while handling cash and general management duties to support daily operations.