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Natalia Nikolova

@natalianikolova1

Invoice-to-Cash Expert at dormakaba managing UKI cash allocation, receivables, and credit control in SAP.

At dormakaba, I manage end-to-end bank posting and cash allocation in SAP for the UKI market, while maintaining and reconciling accounts receivable balances.

Previously, as an Invoice to Cash Collection Specialist at Zentiva, I collected outstanding receivables, processed aging reports, and helped resolve billing disputes. I also initiated development of a database targeting an emerging customer group.

At Genpact Bulgaria and Coca-Cola HBC, I followed key account customers in Italy, prepared reports, and contributed to month-end activities and cash flow forecasting. My earlier internships included research, content creation, and translation.

Experience

Work history, roles, and key accomplishments

Current

Senior Expert Invoice to Cash

Current

Dormakaba

Oct 2025 - Present (11 months)

Manage end-to-end bank posting and cash allocation in SAP for the UKI market, maintain and reconcile AR balances, and prepare bad debt provisions. Perform credit control, drive proactive cash collection, and prepare month-end financial reports.

Accounts Receivable Management Credit Management Financial Statement Analysis Accounting Cash Flow Analysis Microsoft Office Treasury Accounting Business Analysis Working Capital Management SAP ERP Data Reporting Payment Processing Teamwork Attention To Detail Adaptability

Invoice to Cash Collection Specialist

Zentiva

Apr 2025 - Sep 2025 (5 months)

Managed timely collection of outstanding receivables, validated AR transactions, and evaluated account balances to identify issues. Developed relationships with customers and stakeholders, initiated a database for emerging customer groups, and assisted with training new hires.

Accounts Receivable Collections Customer Relationship Management Reporting Training

Senior Process Associate

Genpact Bulgaria

May 2023 - Apr 2025 (1 year 11 months)

Managed key account customers from the Italian market, prepared internal and external reports, and collaborated with country teams. Initiated month-end activities, estimated cash flow forecasts, and onboarded new team members while delivering service within SLAs and KPIs.

Accounts Receivable Cash Flow Forecasting Reporting Stakeholder Management Onboarding SLA Management KPI Management

Senior Collection, Claim and Dispute Accountant

Coca-Cola HBC

Sep 2022 - May 2023 (8 months)

Managed key account customers from the Italian market, prepared internal and external reports, and initiated month-end activities. Estimated cash flow forecasts, onboarded new team members, and delivered service within agreed SLAs and KPIs.

Accounts Receivable Collections Dispute Management Reporting Cash Flow Forecasting Onboarding SLA Management

Collection, Claim and Dispute Accountant MTC Italy

Coca-Cola HBC

Aug 2021 - Sep 2022 (1 year 1 month)

Managed key account customers from the Italian market, ensured timely collection of receivables, and handled claims and disputes. Collaborated with other teams and participated in team activities such as reports and meetings.

Accounts Receivable Collections Dispute Management Collaboration Reporting