At Hotel Madara, I handled invoicing and payment follow-up for 20+ partner companies, checking charges against agreed rates, discounts, and commission terms.
I reconciled bank, card, and cash transactions with invoices and partner statements. When cancellations, no-shows, or incorrect charges caused differences, I investigated and resolved most cases directly with partners.
I prepared daily Excel reports on reservations, invoiced amounts, payments, and outstanding balances. I also processed Booking.com virtual-card payments and maintained partner agreements in Clock PMS+.

