stacy odhiambo
@stacyodhiambo1
I provide first-line IT support, resolving hardware, software, printer, and network connectivity issues.
KenyaWhat I'm looking for
I've supported students and staff at Jaramogi Oginga Odinga University of Science and Technology through first-line help desk assistance, resolving hardware, software, printer, and network connectivity issues in person and remotely.
I assist with installing and maintaining computer systems and IT equipment, routine updates, backups, and preventive maintenance. I also train users on Microsoft Office, email, and safe data handling, and bring customer service and social media content experience from Moka Gadgets and Accessories.
Experience
Work history, roles, and key accomplishments
IT Support Assistant
Jaramogi Oginga Odinga University of Science and Technology
Jan 2021 - Dec 2024 (3 years 11 months)
Provided first-line help desk support to students and staff, resolving technical issues related to hardware, software, and network connectivity. Assisted in installing, configuring, and maintaining computer systems, printers, and other IT equipment across the university.
Education
Degrees, certifications, and relevant coursework
Kabarak University
Bachelor of Science, Information Technology
Pursuing a Bachelor of Science in Information Technology, focusing on system administration and technical support.
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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