Stacey Gillin
@staceygillin
Experienced customer service professional with a decade in client-facing roles.
United StatesWhat I'm looking for
As the owner of Stacey Gillin Photography, I have successfully established and operated a thriving business since 2011. My commitment to delivering personalized service and managing complex scheduling has allowed me to build strong relationships with clients, ensuring their needs are met with professionalism and empathy. I pride myself on maintaining a personable demeanor, which fosters a sense of exclusivity and importance for every client.
Prior to my venture into photography, I honed my skills in various roles at Carey International, including Billing Specialist and Data Management Specialist. My experience in call center operations and VIP client handling has equipped me with the ability to communicate effectively and resolve issues with a calm and friendly demeanor. I am dedicated to client satisfaction and am eager to bring my expertise to a customer service position within your organization.
Experience
Work history, roles, and key accomplishments
Owner and Photographer
Stacey Gillin Photography
Jan 2011 - Present (14 years 7 months)
Established and operated a successful photography business, consistently profitable since inception. Built strong client relationships by acting as the first point of contact, guiding them through the booking process, photographing their families, and ensuring their needs were fully met.
Billing Specialist
Carey International
Jan 2010 - Dec 2011 (1 year 11 months)
Processed and reviewed billing statements for accuracy before final submission to clients. Collaborated with clients and account managers to resolve billing discrepancies quickly and professionally.
Data Management Specialist
Carey International
Jan 2007 - Dec 2010 (3 years 11 months)
Accurately maintained customer and subsidiary records in the company database. Personally onboarded VIP clients to the exclusive Service Plus program, assembling welcome packets and ensuring ongoing premium service.
Call Center Specialist
Carey International
Jan 2006 - Dec 2007 (1 year 11 months)
Provided exceptional client service by managing incoming calls, creating, updating, and canceling reservations. Successfully collaborated with executive and personal assistants to high-profile clients, maintaining professionalism and discretion.
Education
Degrees, certifications, and relevant coursework
Seaford Senior High School
High School Diploma, General Studies
2000 - 2004
Grade: 3.0 GPA
Graduated from Seaford Senior High School with an approximately 3.0 GPA, completing secondary education.
Delaware Technical and Community College
Coursework, Human Services
Completed coursework toward a degree in Human Services, gaining foundational knowledge in social work and community support.
Harrisburg Area Community College
Coursework, Medical Terminology
Grade: A
Completed Medical Terminology coursework with an A average, demonstrating strong academic performance in specialized medical subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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