Christina Thomas

I am a dedicated customer service and billing specialist with over eighteen years of experience in fast-paced environments. My strong work ethic and adherence to company policies have allowed me to thrive in various roles, where I consistently deliver exceptional support services and resolve customer complaints effectively. I am trained in support software and de-escalation techniques, which have proven invaluable in maintaining customer satisfaction.

Throughout my career, I have developed a comprehensive skill set that includes report preparation, QuickBooks proficiency, and expertise in accounts payable and receivable. My experience spans various roles, including my current position as a Support Care Assistant, where I assist individuals with daily living tasks and administer medications. Previously, I worked at the Paternity Testing Corporation, where I maintained high levels of customer satisfaction and handled billing variances with precision.

I am passionate about learning and eager to contribute to team success. My strong organizational skills and attention to detail enable me to manage multiple tasks efficiently, ensuring that I meet and exceed company goals.