
Ss S
@sss2
I build customer relationships and grow insurance sales through consultative, needs-based solutions.
What I'm looking for
I'm currently supporting daily business operations, client communication, and sales and marketing activities at ZIRAYA. Previously at Silaris Information and BYR Insurance Brokers, I helped customers select term, ULIP, and health insurance plans based on their financial goals and individual needs.
I've built experience in needs analysis, consultative selling, CRM, stakeholder management, and customer success. Earlier, I resolved customer issues through Swiggy's chat process at Technotask Business Solutions, strengthening my communication, problem-solving, and service-quality skills.
Experience
Work history, roles, and key accomplishments
Business Development Executive
Ziraya
Mar 2026 - Present (6 months)
Supporting daily business operations, learning client communication and handling, assisting in sales and marketing activities, and collaborating with team members to achieve targets.
•Supporting daily business operations
•Learning client communication and handling
•Assisting in sales and marketing activities
•Collaborating with team members to achieve targets
Telesales Executive
Silaris information pvt ltd
Dec 2024 - Present (1 year 9 months)
Provided term insurance and ULIP plans to customers based on their needs Conducted needs analysis to determine the best insurance products for customers Built rapport with customers to understand their financial goals and objectives Achieved sales targets by effectively promoting insurance products Followed up with customers to ensure satisfaction and address any concerns Maintained accurate recor
Provided term insurance and ULIP plans to customers based on their needs Conducted needs analysis to determine the best insurance products for customers Built rapport with customers to understand their financial goals and objectives Achieved sales targets by effectively promoting insurance products Followed up with customers to ensure satisfaction and address any concerns Maintained accurate recor
Guided customers in selecting health insurance plans based on their individual needs Demonstrated strong knowledge of various health insurance options Conducted thorough needs assessments to understand customer requirements Utilized effective communication skills to explain complex insurance terms to customers Built rapport with customers to establish trust and loyalty
Telesales Executive
Byr insurance brokers
Jan 2024 - Dec 2024 (11 months)
Guided customers in selecting health insurance plans based on their individual needs Demonstrated strong knowledge of various health insurance options Conducted thorough needs assessments to understand customer requirements Utilized effective communication skills to explain complex insurance terms to customers Built rapport with customers to establish trust and loyalty
Customer Support Executive
Technotask Bussiness solution
May 2022 - Jun 2023 (1 year 1 month)
• Provided exceptional customer service as a Customer Support Executive at Technotask Business Solutions, specializing in the Swiggy chat process.
• Handled customer queries effectively, ensuring timely resolution of issues to enhance customer satisfaction.
• Collaborated with team members to deliver better results and improve overall service quality.
• Developed strong communication and pro
Resolving customer issues through chat process Providing timely and effective solutions to customer inquiries Demonstrating strong problem-solving skills Maintaining a positive and professional attitude towards customers Collaborating with team members to ensure customer satisfaction Adhering to company policies and procedures for customer support operations
Education
Degrees, certifications, and relevant coursework
FILM INSTITUTE OF e-MITS LUCKNOW
bachelor of computer application, Information Technology
2021 - 2023
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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