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Jyotsna Sarkar

@jyotsnasarkar

I drive client acquisition, sales performance, and CRM-led conversion improvements across EdTech, insurance, and services.

India

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What I'm looking for

I'm looking for opportunities to grow my career through outcome-oriented business development work, client relationship building, sales analysis, and responsibilities that contribute directly to revenue and customer growth.

I'm currently driving business development at AlmaBetter, using CRM workflows, sales analysis, and tailored customer engagement to improve conversions and revenue generation.

I've maintained an average 90% target attainment rate and earned a Sales Performer Certificate for top revenue achievement. I use performance metrics and industry insights to continually refine sales processes.

At Utter, I onboarded 320 students, generated more than 50 client referrals, and helped add 20 placement tie-ups for Utter ProSchool. I also analyzed CAC, lead conversions, and lead quality, contributing to a 100% increase in the customer base in the last quarter of FY2021.

My experience also includes insurance sales in Dubai, outsourcing and claims projects at ICRA Online and Tata Consultancy Services, and administrative operations. I've trained new joiners, managed client relationships, and built pipelines that support consistent revenue outcomes.

Experience

Work history, roles, and key accomplishments

Current

Sr. Business Development Associate

Current

AlmaBetter

May 2024 - Present (2 years 4 months)

Earned Sales Performer Certificate for top revenue achievement and maintained a 90% average target attainment rate. Applied CRM expertise to enhance sales processes and analyzed sales data to drive strategic planning.

CRM Sales Data Analysis Strategic Planning Workflow Optimization Customer Engagement

Current

Business Development Associate

Current

AlmaBetter

Aug 2022 - Present (4 years 1 month)

Contributed to business development activities and supported sales processes at AlmaBetter.

Sr. Business Development Executive

Utter

Oct 2021 - Aug 2022 (10 months)

Played a significant role in customer acquisition by onboarding 320 students and generating over 50 client referrals. Calculated key metrics like CAC and source-wise conversions to improve lead quality and contributed to a 100% increase in customer base.

Customer Acquisition Lead Generation CRM Data Analysis KPI Tracking team training

Insurance Professional (UAE)

Cosmos Insurance Brokers LLC

Jul 2018 - Sep 2019 (1 year 2 months)

Provided vehicle insurance guidance to customers and built strong client relationships to achieve monthly targets. Worked with customs check-ins and trained new joiners.

Customer Relationship Management Sales Training Revenue Generation

Senior Associate (IND)

ICRA Online Limited

Apr 2016 - Jun 2017 (1 year 2 months)

Outsourced projects accurately and made 120 entries daily in JavaScript. Achieved maximum entries in a month and got promoted to another project after performing well.

JavaScript Data Entry Project Outsourcing

Business Development Executive (IND)

Tata Consultancy Services

Mar 2015 - Jul 2016 (1 year 4 months)

Performed an outsourcing project in the claims department and submitted more than 30 projects daily. Trained new joiners and maintained workflow in the office.

Project Management Training Workflow Management

Administrative Assistant

Ginza International Pvt. Ltd.

Dec 2012 - Jun 2015 (2 years 6 months)

Managed health cards and records of clients and worked with Insurance TPAs. Managed the company's admin department and generated revenue of more than 60K per month.

Administration Client Management Insurance Revenue Generation