Sérgio Neto
@srgioneto
I improve customer experiences through sales, tourism, operations, and IT support.
PortugalWhat I'm looking for
I'm driving direct product sales, tailored customer service, technical product advice, and after-sales support at RadioPopular, helping achieve sales targets and customer satisfaction.
Previously, I delivered personalized experiences for international tourists at PlaceandSpot, explaining wines and Portuguese culture while supporting wine sales and customer relationships. At Luvangi, I coordinated suppliers, orders, emails, CRM tools, social media, content creation, customer service, and Level 1 IT support.
I've also supported IT operations at Mota-Engil and X-RayConsulting, including hardware and software troubleshooting, network setup, system maintenance, backups, and cybersecurity. I communicate with diverse clients in Portuguese, English, and Spanish.
Experience
Work history, roles, and key accomplishments
Sales Advisor
RadioPopular
Jan 2025 - Present (1 year 8 months)
Achieved and exceeded sales targets through direct product sales. Provided tailored customer service and technical product advice to drive conversions.
Education
Degrees, certifications, and relevant coursework
Seconday School of Rio Tinto
Computer Equipment Management and Maintenance
2012 - 2014
Completed a program in Computer Equipment Management and Maintenance.
Availability
Location
PortugalAuthorized to work in
Salary expectations
Job categories
Skills
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