I am looking for a role that allows me to utilize my expertise in service improvement, data analysis, and CRM implementation. I am particularly interested in positions related to business operations, strategy and planning, and technical consultation. I value a company culture that promotes collaboration, innovation, and continuous improvement. I am seeking opportunities for career growth.
SK
Open to opportunities
sree sourabh kalva
@sreesourabhkalva
Experienced service improvement analyst with technical expertise in CRM implementation.
IndiaWhat I'm looking for
I am an experienced service improvement analyst with a strong background in data analysis and process optimization. Throughout my career, I have successfully identified trends, patterns, and improvement areas using data insights, enabling efficient workflows and driving operational excellence.
At Keyloop India PVT LTD, I collaborated with cross-functional teams to understand workflow and procedures, documented and mapped current processes, and facilitated workshops to discuss improvement opportunities. I accurately maintained process documentation, implemented changes, and created comprehensive reports and presentations to drive continuous improvement.
In my role as a technical consultant at CENTRAHUB, I played a key role in the implementation of cloud-based CRM software solutions. I prepared an integrated business plan, developed complex queries, and generated custom reports using SQL. I also operated on the integration of CRM on top of other databases using API and provided front-end user interface support for clients.
Experience
CE
Technical consultant / Implementation-CRM
CENTRAHUB
Preparing business plans, developing CRM solutions, creating complex queries, integrating CRM with other databases, and implementing front-end user interface support.
KL
Service improvement analyst
Keyloop India PVT LTD
Analyzing service delivery processes, identifying trends and improvement areas, collaborating with stakeholders, and maintaining process documentation.
CT
Salesforce Administrator and Developer Executive
CTRL-A TECHNOLOGIES
Administering roles, profiles, and user accounts, developing custom objects and reports, and constructing visual force pages.
Tech stack
Learn about the tools and technologies that sree sourabh likes to use.
Availability
Open to opportunities
Location
IndiaAuthorized to work in
Social media
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