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Sree Lekshmi B

@sreelekshmib

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Results-driven HR Assistant Manager focused on organizational growth.

India

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What I'm looking for

I seek a role that values collaboration, innovation, and continuous learning.

I am a results-driven HR Assistant Manager with a proven background in quality assurance, procurement, and process optimization. My expertise lies in optimizing workflows, enhancing employee performance, and driving continuous improvements to achieve organizational growth. I possess strong skills in HR management, including recruitment, employee relations, and policy development.

Currently, I oversee recruitment and performance management at DiYES International School, where I develop and implement HR policies, manage employee information, and lead initiatives to foster a high-performance work environment. My previous roles have equipped me with strategic decision-making abilities and a collaborative approach to delivering innovative solutions that align with organizational goals.

Experience

Work history, roles, and key accomplishments

Current

HR Assistant Manager

Current

DiYES International School

Jul 2024 - Present (11 months)

Overseeing recruitment, performance management, and employee relations. Developing HR policies and procedures, managing employee information, and leading HR initiatives to enhance engagement and compliance.

Recruitment Performance Management Employee Relations HR Policies Payroll Management Employee Engagement Compliance Management

Procurement Facilitator

HLL Management Academy

Mar 2024 - Jun 2024 (3 months)

Led procurement initiatives resulting in cost savings through strategic vendor negotiations. Streamlined procurement processes for CSR projects, ensuring alignment with project goals.

Contract Management Process Optimization CSR Project Coordination

Jr Quality Assurance & Monitoring Analyst

Press Ganey Associates

Feb 2022 - Feb 2024 (2 years)

Analyzed root causes and implemented strategic solutions for enhanced system efficiency. Managed incident tickets, optimized client onboarding, and contributed to software updates and product testing.

Quality Assurance Root Cause Analysis Incident Management Onboarding Software Testing Documentation Process Optimization

Jr Product Support Analyst

Press Ganey Associates

Aug 2020 - Aug 2021 (1 year)

Managed customer communications on Salesforce, exceeding quality assurance expectations and mentoring new team members to foster ongoing learning and development.

Customer Communications Salesforce Quality Assurance Mentoring SLA Management

Graduate Apprentice

HLL Lifecare Limited

Jul 2020 - Jan 2021 (6 months)

Executed precision calibration of equipment, applying theoretical concepts to real-world scenarios and ensuring optimal efficiency.

Equipment Management Theoretical Application Optimization

Education

Degrees, certifications, and relevant coursework

University Of Kerala

Master of Business Administration, Human Resources Management

2021 - 2022

Completed a Master of Business Administration (M.B.A.) with a focus on Human Resources Management, Systems Management. Developed skills in managing customer communications and quality assurance evaluations.

University Of Kerala

Diploma, Psychological Counselling

2019 - 2020

Completed a Diploma in Psychological Counselling and Guidance, focusing on psychological principles and their application in counseling.

University Of Kerala

Bachelor of Technology, Electronics and Communication

2015 - 2019

Earned a Bachelor of Technology (B.Tech.) in Electronics and Communication. Engaged in various academic projects including a robotic arm controlled by a flex sensor.