sreelatha saidam
@sreelathasaidam
ITIL-certified Change Manager driving reliable, low-risk change delivery and stakeholder collaboration.
IndiaWhat I'm looking for
I am an ITIL-certified Change Manager with 8.6 years of hands-on experience leading change and release processes across large enterprise environments. I specialize in RFC review, risk and impact assessment, CAB facilitation, PIRs, reporting, and tooling (ServiceNow, Jira), and I consistently drive process standardization, reduced outages, and improved release quality.
I have delivered change and release management for clients including Capgemini internal projects, Bank of America, and Sabre, trained and mentored new team members, and received multiple internal awards for performance and expertise. I focus on clear stakeholder engagement, efficient scheduling, and continuous improvement to ensure minimal service disruption and predictable deployments.
Experience
Work history, roles, and key accomplishments
Analyze, review and prioritize change requests, organize CAB meetings, conduct PIRs, and drive standardized change management processes to ensure timely stakeholder notifications and reduce change-related incidents.
Change & Release Manager
Bank Of America
Nov 2021 - Jan 2023 (1 year 2 months)
Coordinated end-to-end release planning and deployment across environments, hosted CAB calls, generated reports, and executed rollback and PIR activities to minimize service disruption and improve release quality.
Change Manager
Mphasis
Jun 2017 - Nov 2021 (4 years 5 months)
Managed production change processes including RFC due diligence, risk/impact analysis, CAB hosting, documentation and training to ensure controlled implementations and reduce unplanned outages.
Education
Degrees, certifications, and relevant coursework
Anantha Lakshmi Institute of Technology
Bachelor of Technology, Engineering
2012 - 2016
Completed a Bachelor of Technology program focusing on engineering fundamentals and technical coursework from 2012 to 2016.
Sri Sai Junior College, Dharmavaram
Higher Secondary Certificate, Higher Secondary
2010 - 2012
Completed higher secondary education (Class XII) from 2010 to 2012.
Sri Nagarjuna EM High School, Dharmavaram
Secondary School Certificate, Secondary Education
Completed secondary school education (Class X), awarded SSC in 2010.
Availability
Location
IndiaAuthorized to work in
Job categories
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