Pinaki Bhattacharya
@pinakibhattacharya
I lead ITIL change governance, CAB workflows, and risk-controlled enterprise releases.
IndiaWhat I'm looking for
I lead ITIL change management governance and ERP transformation releases at Tata Consultancy Services, protecting SLA commitments through change freezes, release schedules, and risk evaluation frameworks.
Over 14+ years in IT service management, I’ve chaired CAB and ECAB meetings, governed standard, normal, and emergency changes, and partnered with release managers, engineers, and application owners on deployment readiness and rollback strategies.
I use ServiceNow, Jira, dashboards, and operational data to improve change success rates, streamline CAB reviews, reduce unauthorized changes, and drive Continual Service Improvement.
Experience
Work history, roles, and key accomplishments
Lead end-to-end ITIL change management governance across enterprise IT environments and major ERP transformation initiatives. Chair and facilitate recurring Change Advisory Board (CAB) and Emergency CAB (ECAB) meetings with global cross-functional technical teams and executive stakeholders.
Education
Degrees, certifications, and relevant coursework
Calcutta University
Bachelor of Science, Science
Bachelor of Science degree from Calcutta University, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Pinaki?
You can contact Pinaki and 90k+ other talented remote workers on Himalayas.
Message PinakiGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
