Spencer Ahn
@spencerahn
Associate Implementation Consultant with expertise in cloud-based solutions.
What I'm looking for
I am an Associate Implementation Consultant with a strong background in translating customer requirements into technical product specifications. My experience at IBM has allowed me to collaborate closely with development teams, ensuring that our features align with user needs. I thrive in cross-functional environments, where I can leverage my skills in cloud-based procurement tools and A/B testing to optimize product iterations based on user feedback.
Throughout my career, I have contributed to various Agile delivery cycles, acting as a proxy product owner and delivering executive-facing updates on roadmap progress and strategic design decisions. My ability to create detailed product documentation has streamlined collaboration across teams, ensuring consistent alignment with our product vision. I take pride in mentoring new hires and supporting software rollouts, which has enhanced user adoption and minimized onboarding friction.
Prior to my role at IBM, I gained valuable experience as a Business Operations Specialist at Metso Outotec, where I oversaw project execution and optimized supply chain performance. My analytical skills were further honed during my internship at Ottogi America, where I utilized SQL to analyze sales data and improve market strategies. I hold a degree in Business Information Systems and Supply Chain Management from Lehigh University, and I am passionate about leveraging technology to drive operational insights and enhance business outcomes.
Experience
Work history, roles, and key accomplishments
Associate Implementation Consultant
IBM
Jul 2022 - Oct 2023 (1 year 3 months)
Translated customer requirements into technical specs and collaborated with development teams to ensure feature alignment. Developed cloud-based procurement tools, contributed to sprint planning, and delivered executive updates. Created product documentation and configured ERP solutions for global clients while ensuring data pipeline integrity.
Business Operations Specialist
Metso Outotec
Mar 2021 - Apr 2022 (1 year 1 month)
Oversaw project execution for capital equipment orders using SAP, ensuring timely delivery and customer satisfaction. Collaborated with logistics and procurement teams to enhance supply chain performance and built dashboards in Power BI and Tableau for strategic insights.
Sales Analytics Intern
Ottogi America
Jul 2019 - Aug 2019 (1 month)
Analyzed regional sales data using SQL to identify product trends and performance insights. Collaborated with sales teams to refine market strategies and improve SKU performance through data-driven recommendations.
Education
Degrees, certifications, and relevant coursework
Lehigh University
Bachelor of Science, Business Information Systems
2016 - 2020
Activities and societies: Interests include Volleyball, Pickleball, Escape Rooms, Board Games, Bass Guitar, Gym, and Teamfight Tactics. Certifications include SAP Signavio, SAP Supply Chain Enterprise, Agile Leader Certified, and Scrum Master.
Studied Business Information Systems with a focus on Supply Chain Management, emphasizing Decision and Technology Analytics. Developed skills in data analysis and project management.
Availability
Location
Authorized to work in
Job categories
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