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Sowmya P

@sowmyap

Senior Site Reliability Engineer at JP Morgan Chase, automating certificate monitoring across 60+ Payments applications.

India

Message

At JP Morgan Chase, I developed a centralized certificate monitoring application for 60+ Payments applications, with proactive notifications for upcoming expirations. I also automated SR/DR activities and contributed to the monitoring framework and application support transition.

Previously, at JP Morgan Chase, I led a 4-member EMEA SRE team supporting Reference Data, improving monitoring and automating operational work such as UAT data refreshes and recurring file uploads. Earlier, I worked as a Senior Oracle Database Administrator at Medtronic and an Oracle Database Administrator at Infosys Limited (Client : Pfizer).

Experience

Work history, roles, and key accomplishments

Current

Senior Site Reliability Engineer

Current

JP Morgan Chase

Jan 2024 - Present (2 years 9 months)

One of the first members of a newly established 20-member SRE team, transitioning and owning support for 60+ critical Payments applications. Developed centralized certificate monitoring and automated SR/DR activities, improving operational efficiency and reducing human error.

Kubernetes Java Jenkins GitHub Actions Prometheus Grafana Python Shell Linux CI CD ITRS Geneos AI assisted Development GitHub Co Pilot Incident Management RCA SLOs SLIs SLO SLAs Capacity Planning

Senior Site Reliability Engineer / SRE Lead

JP Morgan Chase

Jan 2018 - Dec 2024 (6 years 11 months)

Managed a complex Reference Data application stack and led a 4-member EMEA SRE team. Improved operational reliability through proactive monitoring, certificate lifecycle management, and automation of data refreshes and file uploads.

ITRS Geneos Apica Splunk AppDynamics SQL Jenkins Pentaho ETL Data Masking Incident Management Team Leadership Mentorship System Resilience Testing Performance Analysis

Senior Oracle Database Administrator

Medtronic

Jul 2016 - Sep 2017 (1 year 2 months)

Managed Oracle database administration tasks including installation, configuration, maintenance, and performance tuning.

Oracle Linux Windows Data Pump Oracle RMAN AWR ADDM SQL Performance Optimization

Oracle Database Administrator

Infosys Limited

Aug 2013 - Jul 2016 (2 years 11 months)

Installed and configured Oracle databases on Linux and Windows, performed schema refreshes and cloning, and managed database maintenance and performance analysis.