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Sowmya CHARITASC
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Sowmya CHARITA

@sowmyacharita

Account management and integrated marketing professional who grew Dell Technologies’ retainer by 175% in three months.

India
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At THE OTHERSIDE, I led Dell Technologies’ pan-India retail engagement, shaping campaign strategy and coordinating creative development and commercial discussions. I documented needs beyond the existing scope, contributing to reported 175% retainer growth within the first three months.

At ANNALECT, OMNICOM MEDIA GROUP, I supported relationships across TBWA RAAD, TBWA Worldwide and Auditoire, working with teams in India, Dubai, London and New York. I introduced briefing standards and delivery tracking that helped improve TBWA RAAD delivery quality from approximately 60% to 95% within one month, later stabilising at 98%+.

At TARGET RIVER, I led client engagement and integrated campaign delivery across 10+ active US accounts. I advised clients on campaign priorities and coordinated multidisciplinary teams; improved briefing and workflow structures achieved a reported 9/10 first-pass approval rate.

Across earlier agency roles, I managed client relationships and integrated campaigns for brands including Milann Fertility Centre, PN Gadgil Jewellers, Kotak Mahindra Bank and Adobe. I’ve also coordinated delivery for 21 RV Educational Institutions websites and developed a year-long campaign plan for PN Gadgil Jewellers.

Experience

Work history, roles, and key accomplishments

TR

Project Manager

Target River

Jan 2025 - Apr 2025 (3 months)

Led client engagement and integrated campaign delivery across 10+ active US accounts, combining relationship ownership, strategic recommendations and multidisciplinary team leadership. Advised clients on campaign priorities and managed onboarding, status discussions, feedback and approvals.

AG

Subject Matter Expert — Project Management

Annalect, Omnicom Media Group

Oct 2023 - Aug 2024 (10 months)

Supported client and agency relationships for TBWA RAAD, TBWA Worldwide and Auditoire, working with teams across India, Dubai, London and New York. Aligned clients, account teams, creative specialists and operations around strategic intent and delivery requirements.

TO

Key Account Manager

The Otherside

Sep 2022 - Sep 2023 (1 year)

Led Dell Technologies' pan-India retail engagement, combining client relationship ownership, campaign strategy, creative development and commercial coordination. Developed stronger campaign routes within brand guidelines and identified opportunities for account growth.

PI

Account Manager

Phantom Ideas

May 2019 - Dec 2019 (7 months)

Managed client relationships, brand strategy and integrated campaigns for Milann Fertility Centre, RV Educational Institutions and Natura Atavi. Coordinated internal teams, media agencies and external partners across digital, social, websites, print and campaign deliverables.

AL

Assistant Account Manager

Altorise

Apr 2018 - Mar 2019 (11 months)

Managed client communication, content strategy, social-media activity and digital projects for Starrin' Network and Cheep Care. Rebuilt client confidence on Cheep Care through clearer communication, documented feedback, structured tracking and realistic delivery timelines.

BC

Junior Digital Producer

Bombay Design Centre

Jan 2016 - Aug 2016 (7 months)

Managed digital engagements for Kotak Mahindra Bank and IDFC Mutual Funds, translating client requirements into project plans, resource estimates and delivery priorities. Coordinated creative and technical specialists across interactive websites, rewards experiences and digital products.

UC

Account Manager

Urja Communications

Feb 2015 - Dec 2015 (10 months)

Managed client relationships, campaign strategy and digital marketing for PN Gadgil Jewellers, ICICI Bank and Zeba Collections. Developed a year-long campaign plan for PN Gadgil Jewellers spanning brand awareness, lead generation, product promotions and festive marketing.

Education

Degrees, certifications, and relevant coursework

Mumbai University logoMU

Mumbai University

Bachelor of Commerce, Commerce

Bachelor of Commerce degree from Mumbai University.

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