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Souvik Maitra

@souvikmaitra

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Experienced Data and Business Intelligence Analyst with proven results.

India

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my analytical skills to drive impactful business decisions and contribute to a data-driven culture.

I am an experienced Data and Business Intelligence Analyst with over 4 years in the Banking, Finance, and Power sectors. My expertise lies in creating insightful dashboards, data collection, and transforming unstructured data into structured formats. I am proficient in Python and SQL, utilizing these tools to perform distributed processing of large datasets and conduct statistical analyses.

In my recent role at EirGrid Group, I leveraged advanced data analysis techniques to enhance operational performance and streamline processes, achieving significant efficiency gains. I have a strong track record of collaborating with stakeholders to develop KPI metrics-driven dashboards using Power BI and have successfully automated numerous operational tasks, resulting in substantial time savings and improved accuracy.

My academic background includes a Master’s in Data Analytics, where I developed a multiclass model for diagnosing health conditions using machine learning algorithms. I am passionate about using data to drive strategic decision-making and am committed to continuous learning and improvement in my field.

Experience

Work history, roles, and key accomplishments

Current

Food and Beverage Supervisor

Current

Gibson Hotel

Dec 2021 - Present (3 years 5 months)

Managed restaurant staff schedules to ensure efficient service delivery and resolved customer complaints professionally. Conducted hiring and training of staff while implementing improvements based on customer feedback.

Customer Service Scheduling Training Customer Satisfaction Team Coordination Communication Efficiency Improvement

Operation Analyst

EirGrid Group

Mar 2023 - Jan 2024 (10 months)

Leveraged advanced data analysis techniques to evaluate operational performance and identify trends, leading to increased efficiency and cost savings. Streamlined processes for capacity auctions and developed automated tasks, enhancing operational efficiency by reducing manual effort significantly.

Data Analysis Data Validation Cross Functional Collaboration Process Automation

Data Analyst

KND Engineering Technologies

Mar 2019 - Aug 2021 (2 years 5 months)

Supported US and EMEA clients with data analytics and business intelligence solutions. Collaborated with customers to ensure data quality and developed high-quality data visualizations and predictive models, enhancing decision-making processes for senior leaders.

Data Modeling Tableau SQL Business Intelligence Analytics Data Integration Client Communication

Software Developer

Larson and Toubro Infotech Mindtree

Jan 2017 - Feb 2019 (2 years 1 month)

Involved in web development for clients using HTML, JavaScript, and Angular. Created prototypes and built front-end functional interfaces while participating in agile ceremonies and maintaining strong documentation.

HTML CSS JavaScript Angular Agile Methodologies UI Design Testing Debugging Project Coordination

Education

Degrees, certifications, and relevant coursework

National College of Ireland

Master of Science, Data Analytics

2021 - 2022

Grade: 1.1

Completed a Master's in Data Analytics, focusing on Data Mining, Machine Learning, and Business Intelligence. Developed a multiclass model for diagnosing Non-Alcoholic Fatty Liver Disease using advanced machine learning techniques.

West Bengal University of Technology

Bachelor of Engineering, Electronics and Communication

2012 - 2016

Grade: 1.1

Earned a Bachelor's degree in Electronics and Communication, recognized as the best outgoing student of the batch. Developed a strong foundation in electronics and communication systems.