Soundarya jyoti
@soundaryajyoti2
I improve customer operations through service delivery, issue resolution, and content quality.
IndiaWhat I'm looking for
I've supported customer operations across DXC Technology, Teleperformance, and Skylife IT, handling service requests, escalations, patient coordination, and voice-based customer support.
At DXC Technology, I managed end-to-end customer service requests for HP client operations, resolved complex issues, and coordinated with internal teams to consistently exceed SLAs.
At Wipro, I reviewed video content, assigned tag IDs, and maintained quality compliance through careful adherence to content guidelines.
With an MCA and practical knowledge of CRM tools, MS Office, networking, C, C++, and Java, I bring a customer-focused approach backed by technical understanding.
Experience
Work history, roles, and key accomplishments
Analyzed and reviewed video content to assign appropriate tag IDs and ensure quality compliance. Maintained high accuracy and adherence to content guidelines through strict attention to detail.
Education
Degrees, certifications, and relevant coursework
AMC College
Master of Computer Applications, Computer Applications
Grade: 79%
Completed Master of Computer Applications with 79% in 2024.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Soundarya?
You can contact Soundarya and 90k+ other talented remote workers on Himalayas.
Message SoundaryaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
