Soumi Mukherjee

I am a creative and impact-focused content strategist with over 8 years of experience at Amazon. My expertise lies in risk and compliance, combined with strong capabilities in content writing, program design, and e-learning development. I have a proven track record of crafting engaging B2B training materials, technical SOPs, onboarding guides, and customer-facing content. My ability to translate complex information into digestible formats has allowed me to effectively communicate with diverse global audiences.

Throughout my career, I have designed and executed blended training programs and e-learning content for global seller and internal risk teams. My work has involved creating scalable content in areas such as e-commerce risk and customer service SOPs. I have consistently been recognized as a top performer at Amazon, demonstrating my commitment to excellence and collaboration across cross-functional teams.