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Sosina Damena

@sosinadamena

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Implementation Team Lead with expertise in project management and client relations.

Ethiopia

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What I'm looking for

I am looking for a role that fosters growth, values collaboration, and allows me to leverage my project management skills.

I am a dedicated professional with a Master of Science in Project Management and a Bachelor of Science in Computer Science. Currently, I serve as the Implementation Team Lead at Professional Electronic Data Systems PLC, where I lead project rollouts for clients in the hospitality sector. My focus is on ensuring timely completion and client satisfaction, leveraging tools like Jira to enhance coordination and issue resolution.

Previously, I worked as an Account Executive at African Job Network, where I developed strong client relationships and managed the full sales cycle, driving revenue growth and business expansion. My internship at ALTA Computec PLC allowed me to hone my technical skills by diagnosing and resolving hardware and software issues, contributing to improved workplace efficiency.

Beyond my professional experience, I am passionate about community service, having volunteered as a mentor and participated in leadership training programs. I continuously seek to enhance my skills through certifications in AI-enhanced project management and data analysis, positioning myself as a forward-thinking professional ready to tackle new challenges.

Experience

Work history, roles, and key accomplishments

Current

Implementation Team Lead

Current

Professional Electronic Data Systems PLC

Oct 2024 - Present (7 months)

Led and managed project rollouts for clients in the hospitality sector, ensuring timely completion and client satisfaction. Tracked tasks in Jira to improve coordination and issue resolution. Evaluated client infrastructure to mitigate deployment risks and conducted training sessions to support smooth system adoption.

Jira Project Management Client Relationship Management Risk Mitigation

Account Executive

African Job Network

Jun 2024 - Sep 2024 (3 months)

Developed and maintained strong client relationships, driving revenue growth and business expansion. Managed the full sales cycle from prospecting to deal closure and provided post-sale support to enhance client satisfaction and retention.

Client Relationship Management Sales Cycle Management Revenue Growth Support Business Development Post Sales

Technical Service Department Intern

ALTA Computec PLC

Nov 2022 - Jan 2023 (2 months)

Diagnosed and resolved hardware and software issues, ensuring seamless technical operations. Maintained and repaired computer systems and printers, improving workplace efficiency.

Technical Support

Volunteer Mentor

Abebech Gobena Children's Care & Development Association (AG

Mar 2017 - Jul 2018 (1 year 4 months)

Volunteered as a mentor, providing guidance and support to children. Contributed to community service initiatives.

Mentoring Support

Community Work Volunteer

Agape Family Charity Association

Oct 2017 - Jul 2018 (9 months)

Participated in various community work activities. Contributed to the association's charitable initiatives.

Charity Team Collaboration Social Impact

Education

Degrees, certifications, and relevant coursework

American College of Technology

Master of Science, Project Management

Currently pursuing a Master of Science in Project Management. This program focuses on advanced project methodologies and leadership skills.

HiLCoE School of Computer Science and Technology

Bachelor of Science, Computer Science

Completed a Bachelor of Science in Computer Science. The curriculum covered core computer science principles, including programming, data structures, and algorithms.