abby tsigab

Design and manage project components for a World Bank Group impact evaluation, overseeing nationwide data collection, reviewing translated documents, assigning daily tasks, and producing reports for management to ensure timely delivery.

Interpreted calls for clients including medical and governmental entities via the Language Link portal, maintained accurate translations and notes, and achieved C2 English proficiency to ensure clear, context-appropriate communication.

Provided customer support and administrative assistance, managed correspondence, prepared documents and presentations using Microsoft Office, and maintained organized digital and physical filing systems to support operations.

Coordinated distribution and checkout of production equipment, maintained inventory and scheduling systems, and facilitated timely transfer of recorded media to editors to optimize production workflows.

Maintained hardware and firewalls, applied security patches, managed backups and recovery, and resolved network and user issues to protect data integrity and ensure business continuity.

Assessed student progress, developed instructional materials and assignments, proctored exams, maintained academic records, and coordinated with the principal and parents to support student outcomes.

Currently enrolled in a Business Administration program at the University of the People, pursuing undergraduate business studies.

Completed a BSc in Computer Science at Gondar University in 2015 focusing on core computing principles and practical IT skills.