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Sora Ahmad Esmail

@soraahmadesmail

Paralegal and content strategist at GCLAS, handling international licensing, corporate trademark filings, and Arabic-English legal translation.

Egypt
Message

At GCLAS, I support law firms and corporate clients with legal research, document drafting, and case file management. I also handle international licensing applications and corporate trademark filings.

I translate contracts, court submissions, and corporate policies between Arabic and English, and develop client content, including articles and SEO-focused material.

At the University of Toronto, I co-authored a book chapter on LGBTQI+ activism in the SWANA region and researched North African LGBTQI+ communities’ experiences of online violence.

At Delivery Hero, I developed content strategies, wrote and edited partner web content, and optimized material for search engines. My work has also included paralegal support, legal translation, and content advising.

Experience

Work history, roles, and key accomplishments

GCLAS logoGC
Current

Paralegal, Legal Translator & Content Management

May 2023 - Present (3 years 5 months)

• Remote legal assistant to law firms and corporate clients, including legal research, drafting legal documents, and managing case files.
• Managing international licensing applications and navigate the approval processes required for opening and maintaining international business.
• Protect intellectual property by handling the preparation, filing, and registration of corporate trademarks.
• Spec

University of Toronto logoUT

Regional Research Consultant (MENA) For International Organizations UAF & Univer

May 2023 - Aug 2024 (1 year 3 months)

• Co-authored a book chapter on LGBTQI+ activism in the SWANA region.
• Conducted qualitative research and synthesizing complex narratives regarding the status of Egypt.
• Bridging academic frameworks with on-the-ground realities of movement building in restrictive environments.
• Conducted research on the experiences of North African LGBTQI+ community regarding online violence.
• Collaborated

Delivery Hero logoDH

Content Specialist & Account Advisor II

Nov 2019 - Feb 2023 (3 years 3 months)

• Providing exceptional partner experience on various communication channels - including but not limited to replying to partners’ inquiries, requests, complaints, and escalations promptly, taking actions to retain partners whenever needed
• Developing and implementing content strategies keywords research and analysis
• Writing and editing a variety of content formats and marketing materials for a

Hanan Salem Advocates & Legal Consultants logoHC

Paralegal

Feb 2019 - Oct 2019 (8 months)

• Drafted resolutions, NDAs, power of attorney, and service level agreements.
• Organized and maintained complex filing systems for onshore and global clients.
• Researched laws and judicial decisions; liaised with government authorities for company local and international establishment and registrations.
• Filed licenses applications and approval processes required for opening and maintaining

Centro Global Solutions logoCS

Order Processing Specialist

Jan 2018 - Oct 2018 (9 months)

• Order processing for a Medicare provider outsourcing to an offshore provider
• Processing and finalizing transactions between the Doctor's office and with insurance providers.

TP logoTP

Senior Customer Service Representative & Tech Support

Aug 2015 - Jul 2017 (1 year 11 months)

• Handled escalations & complaints with integrity and empathy, ensuring mutually agreeable resolutions that preserved the company's reputation and enhanced overall customer satisfaction.

• Supported management’s decision-making processes by compiling and presenting detailed reports on operational activities and outcomes.

• Mentored junior team members and shared industry best practices, fosterin

Emerging Media UK logoEU

Surveyor

Feb 2014 - Jun 2015 (1 year 4 months)

Administered consumer Q&A surveys assessing market sentiment on cars and solar panels for an offshore UK client.

Education

Degrees, certifications, and relevant coursework

UP

University of Pretoria

Strategic Litigation Program , Law

2024 - 2024

AE

AUC - School of Continuing Education

career management, Business Administration and Management, General

2016 - 2019

BC

British council

English language , English Language and Literature/Letters

2011 - 2016

AE

AUC - School of Continuing Education

Business Administration, Business Administration and Management, General

2011 - 2013

MS

Mansoura language school

High School/Secondary Diplomas and Certificates

1999 - 2011

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