Sonika Kavali
@sonikakavali
Technical customer support candidate with data analyst experience at Examity, resolving data and reporting issues with SQL, Python, and Excel.
IndiaWhat I'm looking for
At Examity, I responded to internal and client queries, troubleshooting data and reporting issues with SQL, Python, and Excel. I documented fixes, escalated complex issues, and explained findings to non-technical stakeholders.
I’m eager to start a career in technical customer support for SaaS products. My projects include a crop yield prediction model and a role-based college portal, and I’ve also built and evaluated deep learning models as an intern at Technexa Technologies.
Experience
Work history, roles, and key accomplishments
Data Analyst
Examity
Apr 2025 - Apr 2026 (1 year)
Provided customer service support by responding to internal and client queries, delivering clear and timely resolutions. Troubleshot data and reporting issues using SQL, Python, and Excel, and documented fixes for the team.
Advanced AI & Deep Learning Intern
Technexa Technologies
Jul 2024 - Sep 2024 (2 months)
Built and evaluated deep learning models, documenting results and sharing progress with the team.
Web Development Intern
InternPe
Apr 2024 - Jul 2024 (3 months)
Developed web features using PostgreSQL and REST APIs, and debugged issues during testing.
Education
Degrees, certifications, and relevant coursework
Stanley College of Engineering & Technology for Women
M.Tech, Computer Science
2024 -
Grade: 9.0
Pursuing M.Tech in Computer Science with a CGPA of 9.0.
Nestlé
eLearning, Resilience
Completed eLearning on Resilience.
Deloitte Australia
Job Simulation, Cyber
Completed Cyber Job Simulation through Forage.
Stanley College of Engineering & Technology for Women
B.Tech, Computer Science
2021 - 2024
Grade: 7.14
Completed B.Tech in Computer Science with a CGPA of 7.14.
IBM SkillsBuild
Certification, Artificial Intelligence
Completed Artificial Intelligence certification.
Great Learning
Certification, Data Mining
Completed Data Mining certification.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Interested in hiring Sonika?
You can contact Sonika and 90k+ other talented remote workers on Himalayas.
Message SonikaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
