Looking for a job

Rohit Kumar

@rohitkumar25

Entry-level Data Analytics enthusiast with IBM externship experience, Power Platform certification, and basic SQL and Python skills.

India

Message

What I'm looking for

I am looking for a technology-focused role in Application Support, Product Support, IT Operations, or Production Support where I can apply my skills in SQL, troubleshooting, incident management, and problem-solving. I am interested in working with software products and systems, resolving technical issues, and growing within a collaborative, technology-driven team

I am a B.Tech CSE graduate focusing on Data Analytics. I completed the IBM Data Analytics externship and earned the Microsoft Power Platform App Maker certification. I have basic knowledge of SQL, Python, and data reporting tools and I am currently improving my data science skills. I am looking for entry-level data analyst opportunities where I can learn, grow, and support teams with data-driven insights.

Experience

Work history, roles, and key accomplishments

Operations Executive

Teleperformance

Sep 2025 - Oct 2025 (1 month)

Managed customer operations for Airbnb via voice and chat, maintained SOP and quality standards, and documented cases to ensure timely resolution.

Customer Support Escalation Management Case Documentation Quality Assurance Live Chat

App Developer Intern

Bharat Intern

Feb 2024 - Mar 2024 (1 month)

Developed responsive To-Do List and Quiz web apps using HTML, CSS, and JavaScript, performed usability testing, and implemented feedback to improve performance.

HTML CSS JavaScript Responsive Design Usability Testing Frontend Development

Data Analytics Intern

IBM

Aug 2023 - Nov 2023 (3 months)

Collaborated on data analytics solutions using IBM DB2 and Cognos, developed dashboards and automated reports, and performed trend and sentiment analysis to support reporting.

IBM DB2 Cognos Data Analysis Dashboarding Trend Analysis Sentiment Analysis

Education

Degrees, certifications, and relevant coursework

Vellore Institute of Technology, Bhopal

Bachelor of Technology, Computer Science and Engineering

2021 - 2025

Grade: 8.11/10

Activities and societies: Coordinated college tech events with 200+ participants; completed 5K and 10K marathons; worked on web and app development projects and collaborated on team-based technical projects.

B.Tech graduate in Computer Science and Engineering with a CGPA of 8.11/10. Built a strong foundation in SQL, Python, software systems, troubleshooting, and cloud technologies through academic projects and practical experience.