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SS@sonamsoni
Dedicated Associate Property Manager with expertise in tenant relations.
United KingdomI am an Associate Property Manager and Virtual Assistant with a strong background in property management and tenant relations. My experience at Let Your Rooms Ltd has equipped me with the skills to manage tenant accounts, resolve complex issues, and maintain high occupancy rates. I take pride in my ability to negotiate favorable lease agreements and ensure timely rent collections.
Throughout my career, I have demonstrated a commitment to customer satisfaction and effective communication. I have successfully managed vendor relationships and collaborated with internal teams to achieve organizational goals. My proactive approach to problem-solving and my attention to detail have consistently contributed to the success of my projects.
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Work history, roles, and key accomplishments
Let Your Rooms Ltd
Dec 2022 - Present (2 years 11 months)
Assisted with tenant accounts, initiated collection activities, and maintained tenant deposits to ensure timely rent payments. Served as the primary point of contact for complex tenant issues, including collections, rent abatements, and tenancy terms, contributing to tenant retention and satisfaction.
RiseOTB
Feb 2022 - Present (3 years 9 months)
Managed seller support for the Walmart process, addressing seller queries and providing bilingual support in English and Chinese. Coordinated with Chinese translators, issued tickets for the engineering team, and researched solutions.
Degrees, certifications, and relevant coursework
IUMasters in Public Administration, Public Administration
2019 - 2021
Undertook a Master's in Public Administration, gaining expertise in public policy, governance, and administrative practices. Focused on developing leadership and management skills for public service.
BUBachelors of Arts, Arts
2016 - 2019
Grade: 74.4%
Pursued a Bachelor of Arts degree, focusing on a broad range of humanities and social science subjects. Developed strong research and communication skills.
XII, General Studies
2015 - 2016
Grade: 89.88%
Completed higher secondary education, demonstrating continued academic excellence with 89.88% in the MP board examinations. Further developed analytical and critical thinking skills.
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