Sonali Kute
@sonalikute
I’m a Product Operations Specialist managing enterprise SaaS lifecycles, releases, and vendor-driven upgrades.
What I'm looking for
I’m a Product Operations Specialist with 2+ years of experience managing enterprise SaaS applications, supporting product lifecycle activities, and coordinating releases. I operate across release evaluation, impact assessment, testing, UAT, change approvals, and production rollout for 25+ enterprise applications, while aligning global business users, technical teams, and third-party vendors.
I also strengthen reliability through structured validation and operational discipline. I improved release quality with a 35% reduction in post-production defects, increased SLA compliance by 20%, and supported resolution of a critical global issue by contributing to closure of 500+ tickets within two days, using tools and practices like Jira, ServiceNow, and ITIL.
Experience
Work history, roles, and key accomplishments
Associate Software Engineer
Bosch Global Software Technologies Private Limited
Jan 2024 - Present (2 years 6 months)
Managed operational lifecycle for 25+ enterprise SaaS applications for global business users, coordinating vendor releases, upgrades, UAT/validation, change approvals, and production rollouts. Improved release quality by reducing post-production defects by 35%, increased SLA compliance by 20%, and supported closure of 500+ tickets within two days.
Education
Degrees, certifications, and relevant coursework
K. K. Wagh Institute of Engineering Education & Research
Bachelor of Engineering, Electrical Engineering
Earned a Bachelor of Engineering in Electrical Engineering. The program was affiliated with Savitribai Phule Pune University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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