Sayaka Singh

I am a Product Operations professional with 6+ years of experience across Product Management, Engineering, and Product Operations in fast-growing SaaS environments. I bring a strong operator mindset and a proven track record of owning product roadmaps, planning cadences, KPIs, and cross-functional delivery.

I have hands-on technical experience with REST APIs, SaaS system integrations, AWS, MySQL, React, and Laravel, and I previously worked as a software engineer and PHP developer building high-traffic platforms. I focus on scaling product processes and standardizing documentation and workflows to improve clarity and execution speed.

At my current role I own internal and external product roadmaps, define and track product KPIs tied to business outcomes, and partner with Customer Success and Sales to translate customer feedback into actionable priorities. I operate comfortably in complex, API-driven telecom SaaS environments involving enterprise clients and third‑party vendors.

I am driven to enable high-performing product and engineering teams through clear decision-making, stakeholder alignment, and measurable outcomes, and I bring experience delivering reconciliation, call management, IVR, and reporting systems for enterprise use.