
Keerthi User
@keerthiuser7
Product Operations & Data Specialist at IBM who delivered 60+ product releases and stewarded Enterprise Data Standards.
What I'm looking for
At IBM, I delivered 60+ product releases across hardware, software, IBM Z, Power Systems and solution portfolios, enabling ordering and deployment. I structured, loaded and validated product data, with only three bug tickets raised against my data loads.
As Data Steward for IBM Enterprise Data Standards, I maintained definitions, business rules and allowed values. I processed change requests through Jira and the EDS Change Management forum, then published approved changes on schedule.
I also contributed to the Buddy Check Automation Framework and Canonical Model for Buddy Check. Earlier, as a Technical Support Specialist at IBM, I resolved enterprise hardware, software and network issues and supported Microsoft 365 and Azure environments.
Experience
Work history, roles, and key accomplishments
Delivered 60+ product releases and maintained high data quality with only 3 bug tickets. Served as Data Steward for Enterprise Data Standards, handling change requests and coordinating with cross-functional teams.
Resolved enterprise hardware, software, and network issues for end users, building strong troubleshooting and root-cause skills. Managed user access and identity tasks in Active Directory and supported Microsoft 365 and Azure environments.
Education
Degrees, certifications, and relevant coursework
RajaRajeswari College of Engineering
Bachelor of Engineering, Electronics and Communication Engineering
Grade: 8.78 CGPA
Bachelor of Engineering in Electronics and Communication Engineering, completed in 2023 with a CGPA of 8.78.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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