At OTM LABS, I migrated 13 legacy Process Builders into high-performance Flow architectures, streamlined multi-step approvals, and resolved automation issues to ensure stable deployments. I also configured least-privilege access controls and supported an Experience Cloud Partner Portal with secure document-sharing workflows.
I've used Salesforce Inspector, API validation, and functional and regression testing to protect data integrity, while building Reports and Dashboards for actionable operational insights. My work combines Salesforce administration, declarative automation, QA, and Agile-Scrum delivery in Jira.
