Open to opportunities

Rohini Pillai

@rohinipillai

Message

I build scalable Salesforce CRM solutions that improve operations and platform adoption.

India

Message

What I'm looking for

I'm looking for an opportunity to lead Salesforce solution delivery, translate business requirements into scalable CRM improvements, and drive platform adoption through stakeholder collaboration, training, governance, and end-to-end implementation.

I've led Salesforce administration and end-to-end solution delivery for Baroque Portal LLC, managing Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud operations for property listings, leases, and transaction data.

Across Cloudaction Technologies and Cognizant, I configured CRM platforms for enterprise clients, built Flow automation, Service Cloud case management, REST API data flows, dashboards, reports, and data migrations. I also led stakeholder workshops, UAT, releases, end-user training, customized demos, and technical pre-sales support.

With 7+ years in Salesforce CRM and certifications in Administration, Advanced Administration, Platform App Builder, and AI, I translate business needs into governed, scalable solutions that teams can adopt confidently.

Experience

Work history, roles, and key accomplishments

Lead Salesforce Administrator

Baroque Portal LLC

Aug 2024 - Apr 2026 (1 year 8 months)

Served as primary Salesforce Administrator, owning full platform governance, user management, and CRM operations across Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud. Led the entire solution cycle end-to-end through close collaboration with sales, operations, and technology teams.