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Solomon Wachira

@solomonwachira

AI evaluation and data quality professional turning high-volume content reviews into accurate insights and measurable performance gains.

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What I'm looking for

I’m looking for a role where I can own AI/content evaluation and quality assurance, apply rubrics and compliance standards, and turn high-volume reviews into actionable performance insights—while training teams and driving continuous improvement.

I’m an AI Evaluation and Quality Assurance professional with 6+ years of experience evaluating content, analyzing data, and maintaining quality standards across multinational environments. I review high-volume information with 99% accuracy, develop evaluation frameworks and compliance standards, and produce performance reports that drive operational improvement.

In my current role, I evaluate visitor feedback and operational metrics, assess educational content and training materials for accuracy and compliance, and maintain performance records and dashboards with 99% data accuracy. I also train and coach teams on quality standards and procedures, and I’ve supported large-scale hospitality and learning environments—delivering structured feedback to 100+ team members and contributing to continuous improvement initiatives that increased visibility, engagement, and satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Quality Evaluation Analyst

Current

OliOli Children's Museum

Jan 2023 - Present (3 years 5 months)

Evaluated visitor feedback, operational reports, and learning program outcomes to identify trends and improvement opportunities. Maintained 99% reporting accuracy and delivered structured recommendations and leadership reports while training staff on quality standards.

Quality Assurance Data Analysis Content Review Compliance Documentation performance reporting Record Management Training & Coaching

Content Reviewer & QA Trainer

Accor Group

Aug 2022 - Jan 2023 (5 months)

Assessed hospitality service delivery, customer interactions, and incident documentation against quality standards and metrics. Provided structured feedback and coaching to 100+ team members and supported operational decision-making with detailed evaluation records.

Compliance Documentation Quality Coaching Feedback Record keeping Data Analysis

Learning Content Analyst

Expo 2020 Dubai

Jan 2021 - Jan 2022 (1 year)

Evaluated educational exhibits, learning experiences, and visitor engagement to measure program effectiveness. Produced reports and recommendations to optimize content relevance and educational impact across multiple learning environments.

Program Evaluation Visitor Engagement Analysis Quality Standards Data Analysis Cross Functional Collaboration Continuous Improvement

Data Analyst & Coordinator

Sports360X

Jan 2020 - Jan 2021 (1 year)

Analyzed business data, operational metrics, and stakeholder feedback to support project governance and decision-making. Created KPI dashboards and performance reports, identifying process improvements that reduced operational inefficiencies by 30%.

Business Data Analysis KPI Reporting performance reporting operational performance Documentation Review Process Improvement Record Management

QA Analyst & IT Support

Alfa Solutions Ltd

Jan 2016 - Jan 2019 (3 years)

Performed quality assurance on service performance, incident reports, and technical/customer support documentation. Improved service response efficiency by 35% by developing SOPs and evaluation criteria, and produced KPI and compliance reports to support management decisions.

Quality Assurance SOP Development KPI Reporting Compliance Reporting Documentation Management Trend Analysis