Sohaib Abu iddad
@sohaibabuiddad
I lead content security and moderation teams, using data-driven reporting to protect digital platforms.
JordanWhat I'm looking for
I have a wealth of experience leading content security teams—implementing strong security measures, conducting risk assessments, and fostering a culture of security awareness to protect digital assets. I bring a results-focused mindset and a responsibility-first approach to moderation quality and compliance.
As a BIGO LIVE Team Leader Content Moderation, I generate daily and monthly reports to summarize team performance metrics, moderation activities, and key insights that inform decision-making. I also lead training and development initiatives by designing and delivering training sessions, mentoring new team members, and facilitating skill enhancement programs. On top of that, I developed and implemented a Microsoft Power BI dashboard to visualize moderation trends and key metrics, helping the team identify areas for improvement and track progress toward goals.
Previously, in Senior Content Moderation, I handled escalated content moderation issues with professionalism and adherence to company policies, while supervising moderators to ensure consistent, effective coverage of user-generated platforms. Earlier experience as a Content Moderator strengthened my ability to evaluate and moderate text, voice, image, short video, and live streaming content in real time—backed by strong communication and collaboration habits.
Experience
Work history, roles, and key accomplishments
Team Leader Content Moderation
BIGO Live
Dec 2021 - Present (4 years 6 months)
Generated daily and monthly reports to summarize team performance metrics, moderation activities, and key insights. Led training and development for the moderation team, coaching team members and improving quality through regular follow-ups and feedback.
Senior Content Moderation
BIGO Live
Jul 2021 - Dec 2021 (5 months)
Handled escalated content moderation cases, including sensitive or controversial content, in line with company policies and guidelines. Supervised content moderators, supported training, and helped maintain a positive, inclusive team culture.
Content Moderator
BIGO Live
Dec 2020 - Jul 2021 (7 months)
Moderated text, voice, image, short video, and live streaming content to ensure compliance with community guidelines, policies, and legal requirements. Reviewed and removed prohibited or sensitive material to help maintain a safe online environment in real time.
Data Collector
World Food
Sep 2019 - Oct 2020 (1 year 1 month)
Conducted home visits to gather required data to support project advancement. Collected information to help ensure accurate and timely updates for program activities.
Information Management Assistant
Rescue
Feb 2020 - Aug 2020 (6 months)
Performed daily case management activities, including follow-up calls to beneficiaries and monitoring employment outcomes. Conducted field visits to register beneficiaries and completed training on monitoring, evaluation, accountability, and learning.
Customer Service Advisor
Crystal Call Service
Jul 2018 - Apr 2019 (9 months)
Supported customers by answering inquiries, providing product and service information, and resolving complaints. Managed customer interactions using a ticketing system to maintain timely service delivery.
Education
Degrees, certifications, and relevant coursework
University of Yarmouk
Bachelor's degree, Management Information Systems
2018 -
Earned a bachelor's degree in Management Information Systems at the University of Yarmouk. Studied at the Irbid campus.
Tech stack
Software and tools used professionally
Availability
Location
JordanAuthorized to work in
Job categories
Skills
Interested in hiring Sohaib ?
You can contact Sohaib and 90k+ other talented remote workers on Himalayas.
Message SohaibFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
