Open to opportunities

Chavon Johnson

@chavonjohnson

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Experienced clinic operations manager with a passion for patient-centered care.

United States

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What I'm looking for

I am looking for a role that values patient-centered care and offers opportunities for professional growth.

With over 25 years of experience in healthcare, I have dedicated my career to ensuring exceptional patient care and efficient clinic operations. My journey began with obtaining my certification as an Ophthalmic Assistant and has evolved through various roles, including my current position as Clinic Operations Manager at Retina Associates of New Orleans. I pride myself on my ability to manage multiple satellite locations while maintaining a hands-on approach in surgical and clinical settings.

Throughout my career, I have developed strong analytical skills and a commitment to customer service, which have been instrumental in my success. I have overseen daily operations in various clinics, including Vision, Dental, ENT, and more, while also managing budget and revenue reports. My participation in national ophthalmology conferences and ongoing accreditation through the International Joint Commission highlights my dedication to staying current in the field and continuously improving my professional skills.

Experience

Work history, roles, and key accomplishments

Current

Clinic Operations Manager

Current

Retina Associates of New Orleans

Jan 2025 - Present (5 months)

Manages the daily operations across several satellite clinic locations, ensuring efficient workflow and patient satisfaction. Oversees administrative and clinical processes to maintain high standards of care and operational excellence.

Operations Management Satellite Clinic Management Workflow Optimization Clinical Satisfaction Team Leadership Healthcare Operations

Clinic Operations Manager

Mint Dentistry

Jan 2024 - Jan 2025 (1 year)

Managed all aspects of daily clinic operations, ensuring smooth and efficient service delivery. Responsible for overseeing administrative tasks, staff coordination, and maintaining operational standards.

Clinic Operations Manager

University Medical Center/LCMC

Jan 2020 - Jan 2024 (4 years)

Managed daily operations for multiple specialized clinics including Vision, Dental, ENT, PMR, Wound Care, and Hyperbaric, while actively participating in surgical and clinical procedures. Responsible for budget and revenue reporting, supply chain management, medical equipment maintenance, and optimizing clinic flow. Oversaw new employee onboarding, conducted chart audits, and managed ADP/Workday p

Budget Management Revenue Supply Chain Management Employee Onboarding Payroll Management Software Implementation

Surgical Coordinator/Patient Counselor

Lasik Vision Institute

Jan 2014 - Jan 2020 (6 years)

Served as a Surgical Coordinator and Patient Counselor, specializing in LASIK surgery sales and patient education. Coordinated surgical schedules, managed patient consultations, and ensured comprehensive understanding of procedures and pre-operative requirements.

Sales Scheduling Communication

Certified Ophthalmic Technician

Tulane Medical Center

Jan 2012 - Jan 2014 (2 years)

Functioned as a Certified Ophthalmic Technician across various subspecialties including Cornea, Pediatrics, Glaucoma, and Retina clinics. Performed a wide range of ophthalmic diagnostic tests and provided direct support to ophthalmologists during patient examinations and procedures.

Ophthalmic Technician Support Cornea Pediatrics Glaucoma Ophthalmic Diagnostics Visual Assessment Tonometry

Certified Ophthalmic Technician

New Orleans Eye Specialists

Jan 2003 - Aug 2012 (9 years 7 months)

Achieved national certification as a Certified Ophthalmic Technician in 2004, demonstrating a strong foundation in ophthalmic practices. Applied advanced clinical skills to support comprehensive patient care and diagnostic processes within a specialized eye care setting.

Ophthalmic Technician Support Ophthalmic Certification Clinical Processes Patient Care Diagnostics Visual Assessment Refraction Tonometry

Ophthalmic Assistant

Louisiana State University Medical Center/Charity of New Orl

Jan 1998 - Jan 2003 (5 years)

Obtained certification as an Ophthalmic Assistant in 1999, initiating a career in ophthalmology. Supported ophthalmic clinics by conducting preliminary patient workups, assisting with various eye care procedures, and maintaining clinical flow.

Ophthalmic Certification Patient Workup Eye Care Procedures Patient Workups

Education

Degrees, certifications, and relevant coursework

California Intercontinental University

Associate of Arts, Business Administration

Completed coursework focusing on fundamental business principles and practices. Gained knowledge in areas such as management, marketing, and finance, preparing for entry-level roles in various business sectors.