Briany Rojas
@brianyrojas
Oriented Member Liaison with extensive skills and knowledge.
United StatesWhat I'm looking for
As an experienced Member Liaison, I thrive in environments where I can apply my extensive skills and knowledge to drive positive outcomes. My ability to maintain a level head allows me to evaluate opportunities and risks effectively, delivering innovative solutions to challenges. I possess excellent client-facing and configuration skills, which have been honed through my diverse professional experiences.
In my current role at Health Care Financial Inc, I manage the follow-up process of social security applications, ensuring that all necessary information is collected and that outreach activities lead to successful outcomes. My previous experience as an Ophthalmic Technician and a Pre-Teen Youth Development Supervisor has equipped me with strong interpersonal skills and the ability to supervise and support individuals in achieving their goals. I am passionate about fostering positive relationships and creating productive environments.
Throughout my career, I have demonstrated my capability to manage teams, train personnel, and maintain operational efficiency. I am committed to continuous improvement and am always looking for ways to enhance processes and deliver exceptional service.
Experience
Work history, roles, and key accomplishments
Member Liaison
Health Care Financial Inc
Oct 2022 - Present (2 years 9 months)
Managed the follow-up process of social security applications and ensured the corresponding information was collected. Responsible for all member and government agency outreach activities that drove open applications to positive outcomes.
Ophthalmic Technician
Eye Service Consultants
Nov 2019 - Present (5 years 8 months)
Performed comprehensive history taking and visual acuity measurements for patients. Conducted various ophthalmic tests including refractometry, visual field testing, and OCT testing.
Pre-Teen Youth Development Supervisor
Boys and Girls Club
Mar 2018 - Present (7 years 4 months)
Supervised members in program areas, ensuring their safety, positive values, and ethical behavior. Developed, supervised, and evaluated children and daily activities in a traditional club environment.
Store Manager
T-Mobile
Mar 2015 - Present (10 years 4 months)
Managed a team of employees and supervised all store activities and monetary transactions. Trained sales and customer service personnel, and maintained store Profit and Loss.
Sales Assistant / Cashier
Roche Brothers
Oct 2014 - Present (10 years 9 months)
Maintained a safe and clean working environment by complying with procedures, rules, and regulations. Provided pricing information to customers and balanced cash drawers at the beginning and end of each day.
Education
Degrees, certifications, and relevant coursework
Bridgewater State University
Bachelors in psychology, Psychology
Studied psychology at Bridgewater State University. Gained knowledge in various psychological theories and research methods.
Massasoit Community College
Associate degree, Liberal Arts and Sciences
Completed an Associate degree in Liberal Arts and Sciences. Developed a broad understanding across various subjects.
Community Academy of Science and Health (CASH)
General courses, General Studies
Completed general courses at Community Academy of Science and Health. Acquired foundational knowledge in various academic areas.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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