Sofía Ferreyra
@sofaferreyra
Impulso operaciones y CRM para automatizar procesos y mejorar resultados.
ArgentinaWhat I'm looking for
Actualmente coordino proyectos de CRM y operaciones en OneLegem, donde implemento GoHighLevel para automatizar la nutrición y el seguimiento de clientes, generar reportes de desempeño y escalar resultados del negocio.
También desarrollo landing pages y formularios integrados al CRM, gestiono campañas de Google Ads orientadas a captar clientes potenciales y monitoreo métricas para mejorar procesos internos.
Mi experiencia en Swissport y Apex me permitió fortalecer la gestión operativa, la elaboración de informes, la coordinación logística, el control administrativo y la atención personalizada. Me adapto a entornos dinámicos con una comunicación empática, organización y foco en resultados.
Experience
Work history, roles, and key accomplishments
CRM and Operations Project Manager
OneLegem
Jul 2025 - Present (1 year 1 month)
Coordinated projects to meet objectives, implemented GoHighLevel CRM for process automation, managed Google Ads campaigns, and developed landing pages. Monitored key metrics and provided strategic support to leadership.
Agente de tráfico aéreo
Swissport
Jul 2022 - Jan 2025 (2 years 6 months)
Managed administrative and operational tasks for flights and passengers for Air Europa, LATAM, and Copa Airlines. Handled cash management, document verification, incident resolution, and customer service.
Auxiliar de control de operaciones
Apex
Nov 2021 - Jun 2022 (7 months)
Prepared and sent operational reports, translated data and documentation, and supervised compliance with account goals and objectives.
Education
Degrees, certifications, and relevant coursework
Universidad Provincial de Córdoba
Tecnicatura, Audiovisual Design
Pursuing a degree in Audiovisual Design Production.
Universidad Nacional de Córdoba
Licenciatura, Psychology
2011 - 2024
Studied Psychology, gaining knowledge in human behavior and research methods.
Centro Educativo Cristo Rey
Bachiller, Business Administration
2005 - 2010
Completed secondary education with a focus on organizational management and business administration.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Job categories
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