Sìnumen User

I've supported customers in fast-paced service environments, handling inquiries, orders, feedback, and complaints while maintaining strong customer satisfaction.

At Century Riverside Hotel Hue, I managed guest check-ins, bookings, records, and phone and email inquiries using hotel software. I resolved guest concerns quickly and professionally under pressure.

At Matsuya Foods Co., Ltd., I delivered Japanese hospitality in a high-volume setting and multitasked effectively during peak hours.

My background in Japanese language studies and business administration supports my multilingual communication, accurate typing, and live chat and ticketing work.