SMSnez Marosan
@snezmarosan
Transformative leader, innovative solutions, high-impact results.
CanadaWhat I'm looking for
As a seasoned program management and business transformation leader, I have a proven track record of driving transformative outcomes in complex global business environments. With a strong background in IT service management, strategic business transformation, product and performance quality, and manufacturing, I possess a comprehensive span of expertise to address multifaceted business challenges.
With a systematic and critical-thinking approach, I work collaboratively to develop and implement innovative solutions, leveraging a broad knowledge base to deliver high-impact results. My exceptional communication and negotiation skills, coupled with an unwavering commitment to team success, enable me to foster successful working relationships across diverse teams and stakeholders.
Throughout my career, I have consistently demonstrated strong leadership, decision-making, and organizational skills, with a proven ability to drive business transformation and deliver strategic objectives.
Experience
Work history, roles, and key accomplishments
Senior Project Executive
Immigration, Refugee & Citizenship Canada
Jan 2023 - Jan 2024 (1 year)
Led the Passport Modernization Program, managing IT service delivery and training support. Developed business processes, performed risk analysis, and created service level agreements to enhance program efficiency.
Senior Project Executive
Shared Service Canada
Jan 2023 - Jan 2024 (1 year)
Developed strategic plans for enterprise service management, utilizing IT best practices. Established governance frameworks and performance management strategies to enhance project execution.
Senior Project Executive
Immigration, Refugee & Citizenship Canada
Apr 2019 - Jan 2023 (3 years 9 months)
Provided consultancy on project management methodologies for the Passport Modernization program, focusing on release management and performance measurement.
Senior Product Quality Leader
NOKIA
Mar 2014 - Apr 2019 (5 years 1 month)
Directed continuous improvement programs and managed product quality initiatives, focusing on customer satisfaction and performance metrics.
Senior Program Management Leader
ALCATEL - LUCENT
Jan 2009 - Mar 2014 (5 years 2 months)
Defined strategic direction for global supply chain programs, overseeing large-scale transformations and managing cross-functional teams to achieve operational goals.
Senior Manager - Business Strategy and Transformation
ALCATEL - LUCENT
Apr 2006 - Jan 2009 (2 years 9 months)
Led global integration and transformation programs during a merger, focusing on process improvement and operational efficiency.
Quality Engineering Lead
ALCATEL
Jan 2000 - Apr 2006 (6 years 3 months)
Oversaw quality engineering processes in production and logistics, ensuring compliance with quality standards and improving operational workflows.
Mechanical Process Engineering Lead
NEWBRIDGE NETWORKS
Feb 1997 - Jan 2000 (2 years 11 months)
Led mechanical process engineering initiatives in manufacturing, focusing on efficiency and quality improvements.
Education
Degrees, certifications, and relevant coursework
Snez hasn't added their education
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Location
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