
Sneha Sharma
@snehasharma9
HR intern at Oaktree Software who streamlined interview coordination for 20+ candidates and supports engagement with 50+ people.
What I'm looking for
At Oaktree Software, I streamlined interview coordination for 20+ candidates and maintained communication with 50+ employees and candidates to support employee engagement. I’ve also gained exposure to recruitment and candidate management processes.
At IGT Solutions, I resolved customer queries and flight issues, earned Top Performer recognition, and used CRM tools to improve resolution efficiency. My MBA studies in Marketing and Human Resource Management complement my experience and projects in employee engagement, data analysis, and digital marketing.
Experience
Work history, roles, and key accomplishments
HR Intern
Oaktree Software
Jul 2026 - Present (3 months)
Streamlined interview coordination for 20+ candidates, enhancing recruitment efficiency. Fostered employee engagement by maintaining communication with 50+ employees and candidates.
Customer Service Representative
IGT Solutions
Jun 2024 - Jul 2025 (1 year 1 month)
Resolved 10,000+ customer queries and 3,000+ flight issues, earning Top Performer recognition. Used CRM tools to improve resolution efficiency by ~25%.
Education
Degrees, certifications, and relevant coursework
SAGE University Bhopal
MBA, Marketing | Human Resource Management
2025 -
Pursuing an MBA with a dual specialization in Marketing and Human Resource Management.
Sunstone School of Management
Digital Marketing and Growth Strategy, Digital Marketing
2026 - 2026
Completed certification in Digital Marketing and Growth Strategy in June 2026.
Sunstone School of Management
Excel Data & Automation, Data Analysis
2026 - 2026
Completed certification in Excel Data & Automation in April 2026.
Sunstone School of Management
Power Bi Mastery: Data, Dashboards & Decisions, Power BI
2026 - 2026
Completed Power Bi Mastery: Data, Dashboards & Decisions certification in March 2026.
Simplilearn
Introduction to MS Excel, MS Excel
2025 - 2025
Completed Introduction to MS Excel certification in December 2025.
NISM
NISM Financial Literacy, Financial Literacy
2025 - 2025
Completed NISM Financial Literacy certification in September 2025.
Sarojini Naidu Government Girls Post Graduate College
B. Com, Commerce
Grade: 67.8%
Completed Bachelor of Commerce with a percentage of 67.8.
Eastern Height Public School
Class XII, General
Grade: 89.4%
Completed Class XII with a percentage of 89.4.
Eastern Heights Public School
Class X, General
Grade: 70.2%
Completed Class X with a percentage of 70.2.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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